Wisteria
Google
This is an update on my previous review, where I rated this hotel 9.8/10 for its beautiful property, exceptional hospitality, and professionalism in handling feedback.
Located in the quiet town of Carrara, it’s an ideal base for hikers exploring Cinque Terre National Park and the Apuan Alps. Among the many B&Bs I’ve stayed at, this one stands out for its stunning gardens, featuring mature fruit trees, evergreens, and unique sculptures and tastefully designed and decorated suite rooms. My room was bright, cozy, and included a lovely balcony—perfect for relaxing indoors or in the garden.
The hosts were warm and attentive. I would like to have a special thanks to the husband, who quickly troubleshot my rental car issue when an auto shop failed to do so.
What truly impressed me was how they handled my feedback. As a solo hiker, breakfast is essential, and the initial offering didn’t meet my needs. Once aware, the hosts responded promptly and professionally, making necessary improvements without defensiveness.
I highly recommend this hotel if you are in the area. Its serene atmosphere, art-filled library, and welcoming hosts make it a perfect retreat.