Life_Travel_vlogs
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Many people review it positively. But my experience was different. I am really disappointed with my stay at JLR resort, Bandipur. I booked through the link provided by the customer agent by paying Rs 70,000 ( 4 pax) for two nights. Before booking, I have asked them the room allotment for 4 of us. He told me that if the number of passengers is 3, one room with extra bed will be alloted and if 4, two double rooms will be provided. When we checked in, they have provided us only one room with 4 beds! When asked at the reception counter, they said they can not do anything as everything is done from the HQ. They said not more than 3 people can be booked in a double room. But, the link provided me has the provision to add more than 3 people and that is how I added 4 guests ( I noticed I could have added more). I wonder what they could have done if I added 5 or 6 people! Two of us have stayed more than 20 times in this resort and they were adamant to allot 2 rooms for us or reduce the amount. The room has only one fan far away from the bed and I could not sleep well in that two nights due to hot and humid climate. We had to struggle to get ready for the morning safari at 05:30 as there was only one washroom attached. I tried to contact more than 10 times (8040554055), but always the linecwas busy. I left voice messages and pressed 2 for a call back, but even after 4 days, noone has bothers to respond to my called and messages. ||||On the second safari, after sitting on the vehicle, one of the staff members asked us to change our seats to back side as there are 4 ladies joining and they need to sit in front. Though we could refuse, our decency forced us to follow the request. When safari started, we were surprised that only two people ( and only one lady) have joined us. What was the need to ask us to change the seat when there were only 6 people in that vehicle? We have paid the same amount as others and hence it was injustice on JLR's part to do so. ||||There is no kettle or tea making kit in the room which are usually found even in two-star hotels nowadays. The room is not done and linens and towels are not changed every day. The food is good though many items are repeated. The support staff were courteous and caring. The safari experience was good and the driver was cooperative . Overall, as a traveller who have travelled more than 35 countries and all the states in India and a Club Mahindra member, I feel the JLR Bandipur resort is not worth for the money we paid ( 17,500 for two nights). I have heard good things about this resort and others may have better experience than ours. The admin department has to be more efficient and considerate to the guests arriving there with expectations.