Bandit Running

Fact: anyone who does not give 5 stars probably runs in cotton socks.

Bad online experience and in person service. They get my orders wrong all the time and I have to wait for my packages for over a month. Store experience isn’t great either, not sure why they have people in the front if they’re not going to help

Horrible company. Will never do business with them again. Ordered a product almost 2 weeks back and still no correspondence on whether the order has been shipped or not. Send out a couple of email to the support team. No response. This is a scam company. Do not order from them.

Absolutely awful experience with Bandit Running online. The few bandit products I’ve purchased from my local running store that carries the brand, I’ve loved. So I ordered two items from Bandit’s online store for my upcoming marathon, a singlet and a top, knowing I would choose one and return the other. Two weeks after ordering I had to follow up with the support team on the status of my order, the support person was helpful and immediately had it processed. Other 5 days passed and the ordered hadn’t shipped just “processed”. I reached out again and she had it shipped. Annoying, but understanding it’s a small company, not a huge deal. I got the singlet and top and decided the singlet was the best choice for the marathon as the top was a bit too small. I returned the top within the 21 day return window, in all of the original packaging. It sat in my office in the original packaging from the day I tried it on until I returned it. A month after shipping the return I hadn’t received my refund so I reached out again. I was told they received my refund but couldn’t process the return as it had been “worn”. Honestly outrageous considering I tried it on for no longer than 25 seconds. Not only did they deny my refund, but sent no notice, and made no plans to return the item they wouldn’t refund, a $80 top. This whole experience totally tarnished my view of what I thought were quality products.

Great products, but where are my winter tights? It will be spring and useless if they ever come in.

Inconsistent product quality, terrible customer service. Even the in-store employees are rude and condescending.

The Bandit team is top notch and so is their product and store. If you’re a runner visiting NYC I suggest you check out their place.

If you're looking for a top-notch running store in Brooklyn, look no further than Bandit Running. From the moment you walk in, you're greeted by an amazing atmosphere – it's like stepping into a runner's paradise. The staff is absolutely exceptional. They're knowledgeable, friendly, and genuinely passionate about helping you find the perfect gear for your running needs. But Bandit Running isn't just about the service; their selection of clothes is fantastic. They carry a wide range of meticulously crafted running apparel, from singlets and shorts to tights and sweats. Whether you're a seasoned marathoner or just starting out, you're sure to find something stylish and functional to elevate your runs. And if you're looking to connect with the local running community, Bandit Running is the place to be. They host weekly group runs right out of their store, offering a chance to run with others at all paces. It's a great way to stay motivated, explore new routes, and meet fellow running enthusiasts. Overall, Bandit Running is more than just a store; it's a hub for the Brooklyn running community. With their exceptional staff, fantastic clothes, and awesome atmosphere, they're sure to become your go-to spot for all things running.