Banff Aspen Lodge

I booked this hotel because we needed a larger room for 3 people. It is AMAZING. The rooms have the finest appointments (bedding, towels, a Nespresso machine). There was a front and back door—so easy to take our dogs out. AND, the courtyard spa is absolutely luxurious right down to the fireplace. You can walk anywhere in Banff from here. And I think the parking was included. The breakfast is so-so (my only half hearted negative). All of the staff are super friendly and helpful. I will 100% stay here again!

We had a room on the second floor that had a balcony with view towards the mountain which was amazing! they had an excellent daily breakfast and was very conveniently located within Banff town so we could easily walk around. Would definitely stay there again 10/10 experience.

I have only good things to say about my stay at Aspen. The location was unbeatable, the room was clean and spacious, the breakfast buffet was wonderful (even though I'm not a breakfast guy), and the outdoor hot pool is awesome. The staff was hospitable as well. Will stay again in my next visit!

We stayed at the hotel as part of a package holiday booked by our tour operator. The location of the hotel was excellent as its only a 5 min walk from the town centre. The room was clean but a bit smaller than we expected. We were on the ground floor with a view to the middle of the hotel. It was only for 2 nights so we never asked to be moved or upgraded. The staff were friendly. The breakfast was ok, it was a buffet style. The staff in the restaurant were nice and friendly. There is a coffee shop in the hotel at the reception. My only gripe was that we were unable to use the breakfast coupon on the 2nd day as we were leaving for the Train which included breakfast and I asked for our tokens to be passed onto the next guest who found they had to pay for it as an act of kindness but my request was refused. That aside, I would go back to the hotel if back in the area.

We were amazed at the cleanliness and size of this Lodge. We had a living room area with balcony and views and a separate bedroom. Recently upated I believe. The breakfast was excellent and they had someone serving the coffee and juice to your table. Excellent food choices. Never tried the pool, but the hot tub was nice. We were so close to all the restaurants. We ate at St. James Gate (Irish Pub) one night and |Picini (Italian) next night. We were planning to go to Melissa's Missteak on our last night but were so exhausted after our long day that we decided just to go next door to Picini. There's an IGA close by and other little shops. You won't be disappointed with your stay here.

The location in Banff is very good and our room are very clean. The breakfast is also good enough for a 3 star hotel. But this hotel is incredibly stingy and cheap when it comes to basic things other hotels provide free of charge. They don’t provide slippers, bottled water, toothpaste or toothbrush. Pretty much everything we asked for they pointed us to their little overpriced shelf. Our room didn’t have an iron either and we had to ask for one luckily for free this time (again something basic that all hotels I’ve been to have by default)

Melissa and Inder were very approachable and assertive at the front desk when I arrived to Banff Aspen Lodge. They were excellent in helping me find a place that met the needs for me and my dog. The clean room, pet bed, house robes, eucalyptus steam room, sauna, and hot tub were all amazing added touches. Being right in town, with such friendly staff really makes this place a memorable, relaxing experience. Very easy to stick around and relax in the hotel/lodge and enjoy it’s complementary services or venture out in the town with everything in walking distance :) I definitely l hope to come back here. ||Thank you all staff—much appreciated!

My husband and I stay at this hotel every time we visit Banff, and it never disappoints. The location is perfect — right in the heart of town, within walking distance of everything. The front desk staff are always warm and welcoming, which makes check-in feel personal and easy. There’s a lovely café downstairs that serves great coffee and fresh pastries — a perfect start to the day. The rooms themselves are simple but very clean, cozy, and well maintained. The beds are especially comfortable, which we really appreciate after long days of exploring. One of our favorite features is the outdoor hot pools — they’re always clean and relaxing, no matter the season. We also love using the hotel’s saunas, which are a great bonus after a cold day outside. Breakfast is included in the room rate, which is a nice touch. It’s not the most varied, but it’s convenient and gets the job done. Overall, the atmosphere at this hotel is genuinely pleasant and welcoming — it’s a place we always look forward to returning to.