Christine L.
Yelp
It's hard to give this place such low stars because of how beautiful the view was, but this was our first day and activity in Banff and we really did not enjoy our experience.
First, it really depends on who else is in your canoe and this part is out of their control so I'm not blaming this part on them. However, the way our tour guide handled it didn't make us feel good. We shared our canoe with a group of Canadian females and it our tour guide seemed impartial to them because he was also Canadian. Throughout our tour down the river, that party yelled at the rest of us for not paddling correctly, for taking too many breaks to take pictures, or for splashing them etc. Mind you, we paddled almost the entire time and stopped only to take pictures here and there. As for the splashing, it's inevitable that this will happen. To top it all off, at the end of our tour, instead of trying to mediate, our tour guide even decided to thank everyone but especially to that party for "pulling the majority of the weight". We just felt so offended and put off by this.
Secondly, because we were pressured to paddle the entire time, it was hard to take in the view and truly enjoy it.
Overall, we wish we skipped this activity during our vacation. Seemed like other reviews were great, so if you're going to book this place, know you'r experience is completely dependent on the tour guide! It definitely could be a great one, but not for us.