Banff Caribou Lodge & Spa

Stayed here for 2 nights recently. A quirky alpine styled hotel which was very good. Slightly jaded in parts. however it was very clean and comfortable. Large room and although on the edge of town was still accessible. The KEG restaurant was very good both for dinner and breakfast. Staff very friendly.

I did not stay here, I only ate in their restaurant, the Keg. Food was good. Very pricey, and not worth the price. Taste was good and decent portions. Atmosphere was nice but the temperature of the restaurant was too hot. It was uncomfortable trying to eat dinner and sweating at the same time. Also service was average. We had to ask each time for more water or extra napkins. When paying over $60 for a steak dinner that good, not great, the least you can do is fill up my water and turn up the A/C!!!!

This hotel was clean and had a great location close to downtown. There's even a bus stop right outside for easy access. The staff were friendly, and the room service was fast. The hot tub was a great way to relax and unwind. Overall, a fantastic hotel!

Really nice and comfortable hotel. Breakfast included, also free bus pass to/from downtown Banff. Good bathroom, though tub/shower combo needs handrail for safety. Toilet paper location makes use somewhat awkward. Antler design corridor carpet carries the name and town motif . Helpful staff. Huge hot tub (bring bathing suit)!

The hotel was fantastic. Great location - just a little over half mile to downtown Banff. Hotel staff were great!! Only issue is not booking directly with the hotel. Apparently there were two bookings under my name and because I booked with TripAdvisor, the hotel (while they connected with TripAdvisor to try to fix this for me, couldn’t authorize a refund) and TripAdvisor was very complicated to work with and to date I don’t know if I will get a refund even thought the email and phone number on the second booking were not even mine. Lesson learned. I’ll come here for feedback, but will book directly with the hotel from now on.

A comfortable lodge hotel. Our room was well equipped with a balcony overlooking the back of the town. It was walking distance into the centre of Banff. The staff were very welcoming and helpful especially Emily who made phone calls for us to change a booking.

This lodge is on the edge of town, but it's a pleasant walk, or there is a bus that will take you further up the street. The room was lovely, but I think the fridge was set a little high! We put some bananas in for a few hours and when we took them out they were frozen! It was funny rather than annoying. The buffet breakfast was lovely and the staff were all lovely and we enjoyed talking to them.

Quite a busy hotel on the outskirts of town. About 3/4 of a mile into the town centre. Our room was quite small but had lovely views of the mountains. We really enjoyed the food in the restaurant. The pool are and gym were very small so we didn't use them. Overall a decent hotel but I would probably look for something a bit nicer and closer to the centre if I was to go back there.