Chelsea E.
Yelp
The Banff Gondola would not have been on my "Banff Must-Do" list, but I was obligated to buy a ticket once I booked a dinner for my boyfriend and I at Sky Bistro. I am afraid of heights so I was apprehensive about leveraging the gondola, but given that's the fastest way up, I went for it!
Honestly, the experience here exceeded my expectations. For starters, even those afraid of heights really are fine as long as you don't look out too much. The operations are also a well-oiled machine. I thought we'd get there and have to wait in a huge line. Granted, there is a line, but it moves so fast given you can only get in line once your time bracket is up. I actually thought this would take so long that we'd be late for our reservation, but we ended up getting there 20 minutes early.
Once we got up there, I was actually surprised at how much there is to do! Aside from the beautiful views (albeit it was VERY windy and chilly), there are two restaurants, a gift shop, museum, theater, etc. It also seems a relatively new build-- they did an amazing job!
Dinner at Sky Bistro was fantastic-- highly recommend! You cannot get those dinner views anywhere else.
Trip back down was as seamless as it was going up. There is an even bigger gift shop down at the base!
Only feedback (and they obviously know this) is about parking. I felt like they don't warn you until AFTER you buy your ticket, but once you have a ticket, they email and text you stating that the parking lot here fills up by 11a so you have to take the bus. Their instructions are easy to follow and the bus system is free as long as you show your gondola ticket. But it added about 45 minutes that I had to plan for just to ensure we made it to our reservation on time. And also, I personally feel $50/ticket is a bit steep (and that's in USD, so in CAD, it's actually $65!). I'd say the target price point would be about $35 USD. However, given this is a family-friendly thing, I'm sure many are willing to pay the price to enjoy this experience with little ones without having to do that grueling hike up Sulphur Mountain.
Regardless, this is still an experience I'd recommend and I'd like to get to Northern Lights (the other restaurant) next time I'm in Banff.