Bangkok Hospital Chiang Mai

The hospital has expanded the space and has nice atmosphere with a free coffee machine. They have good doctors but the waiting time is too long. I made appointment at 11.15 am but I met a doctor at 12.15. then the doctor assigned for x-ray. It was quick but then we had to wait for the doctor again until 1.15 pm. Every process had at least 30 mins waiting time. We left the hospital at 2 pm. it was too long for waiting at this hospital.

The environment is very nice, but the customer service and waiting time is super long. If a patient rush not recommended to come. If have more time would be ok. My appointment time is 9:30 am, I came before that time, and waiting in the waiting room, I just realized that a lot of patients who coming after me they’ve already checked, so I went to the counter and ask them, just answered me “please queue” with inpatient sound, then I wait another 10 minutes not calling me. So I just ask them I cannot wait, I will cancel it. Then they did it for me check up right away. I’d apologized them not because I’m angry, just because I’m on time and feeling discriminating among the other patients, even I’d made the appointment and arrived on time.

I would like to share my experience at the Hematology-Oncology department. Unfortunately, the nurse wearing red glasses was very rude and did not treat me with respect. I felt very uncomfortable and disappointed with her attitude. However, I would like to mention that the service in other departments met the standard and was professional. I hope the hospital takes this feedback seriously and improves the behavior of staff to ensure all patients are treated with kindness and respect.

I visited this hospital today to get some bloodwork done. The blood needed to be taken before 10am for the results to be accurate. I arrived before the department opened at 8am. Despite knowing that my blood needed to be taken before 10am, they were really disorganized and I only saw the doctor at 9:30am then the nurses were suddenly rushing to take my blood at 9:58am. I declined, stating that I would prefer to come back at 8am tomorrow if I could be guaranteed an appointment at that time. They agreed but asked me to pay for all the blood tests in advance today. I refused, stating that I would pay for the doctor's consultation fee today and pay for the blood tests tomorrow when my bloodwork was done. I then saw that they had added extra hospital fees to my bill, fees that wouldn't have been there if I had paid for all the bloodwork today (they were effectively adding fees for their disorganization today). After confronting them about this, they agreed to remove those fees and I just paid for the doctor's consultation. At this point, I had lost all faith in this hospital and told them I would be getting the blood tests done elsewhere - time and money wasted today. I must say that everyone was generally polite and friendly, and the doctor that I spoke with seemed interested and intelligent. But the disorganization here today was terrible. Also, after now checking other hospitals for the same tests, I can confirm that this hospital is massively overpriced.

Went for cardiac assessment — not emergency care. I was able to easily book an appointment online and receive confirmation for a visit for the following day. I selected the assessment that I wanted but was able to review my request with a cardiologist before the testing. She reviewed my symptoms and agreed for the need for testing. I completed an extensive amount of test (blood test, UA, stress test, ECG) within a few hours and had the results. The cardiologist reviewed the findings with me. I am very grateful and impressed with the care received here.

Beware of this hospital. I had a bad case of gastroenteritis...with their recommendation to have a CAT scan and blood test...totalling 40000 thb. Although covered by insurance, I questioned why? No valid response was received from the young and inexperienced doctor except I should also stay in overnight for observation (which I assumed would be very expensive). I declined and sort medical advice from HCMC medical practice..who gave me a diagnosis and medication...all for 1320 thb...I was well on the road to recovery the next morning. In short...it's an insurance scam by the hospital to advise you on treatments you probably do not require...just for profit. I will never set foot in this hospital again.

I needed emergency care and received excellent service! A consultation, including an exam and medication at the end, cost a little over 1000 Baht. I was admitted immidiately due to food poisoning. All the doctors and nurses were super nice and supportive. All support was provided in English. I highly recommend it to foreigners!

I went to this hospital due to poisoning, as later revealed, caused by rotavirus and e. coli. Medical staff took care of me immedietaly. During my 5 day stay at the hospital, I received great care from highly professional and engaged team of nurses. The building is very modern and tidy. My room was cleaned and supplied with different amenities daily.