Bangkok Hospital Chiang Mai

The environment is very nice, but the customer service and waiting time is super long. If a patient rush not recommended to come. If have more time would be ok. My appointment time is 9:30 am, I came before that time, and waiting in the waiting room, I just realized that a lot of patients who coming after me they’ve already checked, so I went to the counter and ask them, just answered me “please queue” with inpatient sound, then I wait another 10 minutes not calling me. So I just ask them I cannot wait, I will cancel it. Then they did it for me check up right away. I’d apologized them not because I’m angry, just because I’m on time and feeling discriminating among the other patients, even I’d made the appointment and arrived on time.

I would like to share my experience at the Hematology-Oncology department. Unfortunately, the nurse wearing red glasses was very rude and did not treat me with respect. I felt very uncomfortable and disappointed with her attitude. However, I would like to mention that the service in other departments met the standard and was professional. I hope the hospital takes this feedback seriously and improves the behavior of staff to ensure all patients are treated with kindness and respect.

I have an infection in my knee. I have been attending the hospital every day for the past week, including aI have an infection in my knee. I have been attending the hospital every day for the past week, including a small surgery. I find a place to be very accommodating although you have to make sure they get your insurance information absolutely correct Pretty expensive if you have to pay out-of-pocket, but a fraction on the cost in the US versus our great doctors all speak English seem genuinely concerned about the condition All in all, I definitely recommend this hospital. It is private well run. The service is fantastic.

We just come here to see a doctor for health advice. So the experience is quite simple. The hospital has a perfect environment like a 5 -star hotel. Staff, nurse speaks good English. Quick registration procedure, the time to wait for the doctor is not long. Consulting costs are not too expensive. However, when viewing the price list of CT scans, blood tests, the price is very expensive, our insurance cannot be paid in this hospital. So we returned to the public hospital where insurance paid for testing expenses.

Bewildering incompetence. Waited for more than an hour for a simple, routine yearly flu vaccine (which included a mandatory doctor's review / discussion / approval). First, the nurse did not assemble the syringe and needle tightly. Then, she did not push the needle in deep enough for an IM injection (more like sub-q). Unsurprisingly, half of the vaccine spilled out of both the gap between the syringe and the needle as well as the injection site. Having received half a vaccine already - they offered another full shot, despite lack of safety data about giving 1.5 times the dose. I refused the second injection and requested a refund instead. We waited through another 30 minutes of back and forth where, without so much as an apology, they fought for every baht - first offering only a refund for the vaccine but asking that I pay all other fees. Upon refusal to pay we waited for the byzantine bureaucratic gears to turn and they finally relented and agreed to a full refund. We were then moved to the payment kiosks, where we waited yet again to pay for my wife's vaccine. This place masquerades as a top-tier medical facility but is nothing of the sort. Don't be fooled by the faux-luxury facade.

Pretty good hospital. Nice and clean. Doctors here are similar to doctors at other local hospitals. Nice clean rooms. Prices at bangkok hospital continue to rise and and this hospital is no longer a good deal. Doctors can speak good english. The staff can speak some english.

My experience with Bangkok Hospital Chiang Mai was beyond disappointing; it was genuinely distressing and felt like a calculated attempt to make money by scaring patients. I would strongly advise anyone, especially foreigners or students needing visa/university check-ups, to be extremely wary. My girlfriend went in for a standard medical check-up required for her university. Everything seemed routine until the consultation. After her chest X-ray, a doctor came in with a very serious tone and told us they had found something concerning in her lungs, suggesting it could be Tuberculosis. The immediate "solution" they offered was not a standard, logical follow-up test like a sputum analysis. Instead, they immediately tried to push us into getting a very expensive MRI scan. It felt like a classic scare tactic - deliver potentially terrifying news and then pressure the worried and vulnerable patient into an overpriced procedure. It seemed less about a genuine medical concern and more about profiting from our fear. I refused the MRI and immediately took my girlfriend to another reputable hospital in Chiang Mai for a second opinion. We did the entire check-up again, including the X-ray. The result from the second hospital? She was perfectly fine. Her lungs were completely clear, and there were absolutely no signs of any issues. The immense relief we felt was quickly overshadowed by pure anger at what Bangkok Hospital Chiang Mai had put us through. They caused us incredible stress and worry with a questionable diagnosis, seemingly with the sole intention of selling an unnecessary, high-cost scan. This feels like a predatory business practice, not ethical healthcare. This hospital appears to have a system that exploits people's fears for financial gain. We will never return, and I cannot recommend this hospital to anyone. Go elsewhere if you want an honest and professional medical opinion.

My wife had a mosquito virus with a long name. The doctor and nurses were nice. We paid around $150 usd, seemed like a lot. But that’s not why I’m giving it a low rating. The feminine guy that was collecting payment was extremely moody and impatient, expecting us to know what we had to do in his section of the hospital. Typical bad customer service where the employee takes out their anger from the previous customer and applies to the next customer. They think in terms of “I told you customers this a million times!” But don’t care that it’s the first time we’re hearing it because it was our first time at the hospital. Extremely unprofessional attitude and behavior.