Guillermo Perez
Google
Hotel sent without prior notice an email from an external company named, Bedify, exonerating the payment of the room before arrival.
This is BAD, a BIG RED FLAG. Please, review your customer service policy and give prior notice to customers, from a hotel propietary email account, of this payment via an external party email, as this last one could be easily a hacker.
Also, the lady in reception did not fulfilled our request of an invoice.