T L.
Yelp
This was undoubtedly one of the worst dining experiences I've had on every level. The food was terrible, the service (while friendly and chipper) was shockingly terrible.
Some details:
-Grilled Cheese: How to you make a bad grilled cheese? Here's how: uncooked on one side, cold and withered, as if it had been cooked 20 minutes and waited around getting soggy and flappy, before being served..
-Cheeseburger well-done: beyond well-done, charred so black and also cold and served with nothing - no lettuce, no pickles, no onion, no tomato - nothing.
- After precariously perching the serving tray, our hapless (but sweet) server dumped half our table's meals on the floor and so half our table had our meals (which were cold) and the other half waited for fresh food, which took another 10 minutes and so by the time half of us had finished, the other half were just digging in. BTW, we had already been waiting for about 30 - 45 minutes, which seems like a long time for pub food. All in all, we were there for 2 hours, to eat a few cheeseburgers and fries. Here's the deal: If there are this many mistakes, money should be knocked off the bill - this didn't happen so I spent $40 on a cold, old grilled cheese and a burnt hockey-puck of a burger and a slice of cake. Thankfully the overpriced carrot cake was moist and tasty.
Luckily, the terrible food and service didn't make us angry, but because we like to look on the bright side: it's a great story of a terrible dining experience. Upon returning home, we learned our friends had ordered take-out and every order was incorrect. And the kicker: the waitstaff, absent in the dining room, were clustered in the lobby, sitting on the chairs meant for patrons and scrolling tiktok...while all around the them, hungry diners wondered where the servers and food were.... AVOID this eatery if possible.