Steve Morris
Google
This review is for Katie, who works at the Banning House on Catalina Island, two harbors. She is great, her customer service is awesome and she went out of her way to help me. The Catalina Island company had done our gear haul to a group site, my solar panel was put inside the cab as not to damage it (which was nice of them) but then forgotten when the gear was dropped. I tried calling, but it was 5:05pm, no answer, then walked into town, talked to the restaurant, no help, nobody really even wanted to help me. I started walking around towards the back of the restaurant and looking in the trucks to find it, no luck. I then see a van driving into town dropping people off, I ran after the van, it stopped. I explained my situation and without any hesitation Katie calls up the people that needed to know and got me some help, within 15 mins the solar panel was dropped off. Then she told me she doesn't even work for the Island Company but the Banning House. Seems the world we live in these days is filled with "that's not MY problem, or that's not MY job." My point is, she didn't have to help me, considering she didn't even work for the Island Company, but she did without any hesitation. Thanks a bunch Katie, your the best! Give that girl a raise!