Emeline V.
Yelp
Nobody was quite sure of how the BANQ would turn out while it was being built. And then it was done, and it was beautiful. The library is a regular big unfriendly cube from the outside, but has a light and airy feel once inside. Most of the structure is glass (including the elevators! yay!), and a lot of the furniture/ wall partitions are wooden, which makes for a beautiful ambiance when the sun is shining. The library includes a lot of practical little details, designed to make your experience much more pleasant, the first one being its direct access to the Métro. I rather like the returns' conveyor belt, the colorful self-directed Reservations section, and the self-serve borrowing machines are nifty.
I adore the place, let that be said, but there could be some improvements. The free wifi for example, is painfully slow, like dial-up slow. Studying is a bit on the difficult side for me, since the place is crowded and/or noisy. You can always study in the archives section completely at the back, but you'll have to check most of your stuff in a locker.
Finding a book is a breeze, unless you are looking for something academical. My biggest pet peeve until recently was the CD/DVD section. Until last year, unless you reserved an item a couple of months in advance, you'd be left with the biggest selection of Buster Keaton movies to watch. I think they are in the process of buying more and more backups and selection in general, which is great news! If I can give you a tip, always check the back of CDs or DVDs you plan on borrowing, they can be in really bad shape, if not missing altogether, in which case you'll be charged. They also have a selection of movies to be viewed on the premises, just book a room, bring some pals and check out a movie. I think they might also lend records but don't quote me on that. If you're feeling adventurous, you can literally play musical chair on the 4th floor, they have nooks with headphones, and stereos loaded with music prearranged by theme.