Banyan Tree Macau

Ultimate relaxation destination in Macau. From the moment we arrived at the Banyan Tree, we were immersed in a welcoming atmosphere that transported us straight to the heart of Thailand. While the initial burst of energy and cultural immersion was exhilarating, it was the gradual unfolding of tranquillity that made our stay truly unforgettable. Our suite featured an elegantly extended wading pool overlooking the canal, which our baby loved to play in, creating a peaceful retreat that felt worlds away from the bustling casinos. The deep wooden bathtub added a luxurious touch, providing a sense of serene abandonment during use. We were delighted by the thoughtful extras provided for our 10-month-old, including a tent, crib, teddy bear, and numerous other little touches. Extra kudos to the hotel for their luxurious toiletries—some of which we couldn't resist taking back with us. The butlers, all of whom were fluent in English, Cantonese, and Mandarin and very well trained, ensured that everything went smoothly. The hotel’s thoughtful design and meticulous attention to detail in every corner ensured that each moment felt like a soothing escape. The expansive spa offered a state of deep relaxation, allowing us to fully unwind and savour the peaceful surroundings. The dining options were excellent, and I managed to get my laps in at their indoor pool. The gym had a good array of machines, and although I typically prefer free weights, the relaxation-focused nature of our holiday made me appreciate the options available. Overall, the Banyan Tree Macau provided the perfect sanctuary to recharge and embrace the serene moments that we all cherished.

This is my first time stay in this hotel. Room conditions is good but the pool inside the room is a bit waste because it seems no use except a family stay in with kids.Water, welcome fruit, mini bar really good enough. lighting, room set up is at high level. sauna room is a bit disappointed because no rest room, no wet towel, no 1 time use underwear, the only good is the opening time is at 08:00 - 22:00 which is better than other hotel. the best is the service, front desk and the floor manager very concern the tenant's comments and the reflect action is quick. Definitely will stay again to try their SPA.

10000000000/10 experience at the Banyan Tree Spa. The whole experience starting from when you choose your treatment to the treatment itself was very thoughtful. Pepper was really attentive and nice throughout my treatment. I felt super taken care of. The food amenities at the end were also really delicious.

Happy to stay here Banyan tree.Got good service from Mac Malsi and Mel. How wonderful they are, they make our day🥰

Banyan Tree was an absolute delight. From the moment I arrived, the staff went above and beyond to ensure my stay was exceptional. The room was spacious, immaculately clean, and beautifully decorated. The hotel's amenities, including the spa, exceeded my expectations. I can't recommend the Banyan Tree enough - it's the perfect choice for a relaxing and indulgent getaway.

Having a great stay at the Macau Banyan Tree hotel. The room service was looking so fantastic, with suite provided the amenities of in-room offspring/bathtub which is a key highlight for this hotel. Also, the price was reasonable. The staff was very nice and serve our needs with caring heart. I definitely will come to stay again next time.

We did not get the chance to stay at the Banyan hotel , was fully booked even 2 months prior. But we came to try the Banyan Spa. And it was the best spa experience we had. The receptionist, Phoebe and Heena were very friendly, professional, detail-oriented, and thoughtful. They make sure everything is perfect and that we are taken care well of. Even booked us the restaurant after the treatment. Wow. And the spa room is super spacious, with a lot of amenities and steam room. Our therapists, Chaba and Laima are super skilled, can speak great english, very thoughtful as well always making sure we are comfortable and getting the best experience. Laima even told me stretching tips to make my stiff shoulder better. They truly have given an excellent service and the sincerity of their hearts. Definitely recommended for spa lovers or even first timers! Keep it up!

Our whole family enjoyed our stay there. Housekeepings are very approachable. Everything we asked, they provide. We were staying there with my kids and by surprised before we check out they came knocking our door and gave them stuff toys and balloons. My kids were very Happy. Thank you to mr. Carmelo and his colleague, of housekeeping for the gifts and service. 👍