Banyan Tree Shanghai On The Bund

booked a room at the Banyan tree for my parents who were visiting to celebrate their wedding anniversary and upon check in we were greeted by the most lovely staff who quickly helped my parents check in and upgraded us for free to a nicer room. It also had prepared Rose petals within the room and some desserts to celebrate their wedding anniversary which was very appreciated. The room was unbelievable and the view alone made the whole experience worth it. My parents absolutely loved their stay and couldn’t stop raving about the service of all the workers as well. we had some items that my family were unsure if we could bring onto flight, and the hotel staff even went out of their way to call the airline to confirm for us. hotel amenities also great, huge gym and pool with multiple spas, and gym having a reformer pilates machine too. we’ve been to many hotels within shanghai now and this is by far the best , with strong service, a modern room and incredible view. all the photos of the view in the review were taken from within the room, better than going out to the bund!

Beautiful rooms and superb breakfast. We will choose this property over others in Shanghai. The rooms were spacious and beautifully designed, a tasteful blend of modern Chinese elements and Banyan Tree’s signature resort style. The large bathtub and picture perfect view of the Shanghai Pudong skyline made the stay feel truly luxurious. However, the rooms are starting to show minor signs of age and could use some maintenance. Service, unfortunately, fell short of the warm hospitality we had experienced from Banyan Tree properties in Southeast Asia. While the managers we met were friendly and professional, the rest of the staff seemed disengaged when unsupervised, which left the overall service experience feeling a bit cold. Breakfast was excellent, classic Banyan Tree quality. The spread was extensive, with corners after corners to discover. And it came with complimentary Brut, just like many of their resorts elsewhere. Seating was limited, perhaps because guests tended to linger unintentionally, but Banyan Tree smartly compensates with extended breakfast hours. We actually found the room design and breakfast experience better than another Forbes 5 star hotel we stayed at in Shanghai, which is justifiable for the higher rate. This Banyan Tree property is hitting above its category in the crowded Shanghai hospitality space. Overall a memorable stay!

We stayed two nights at the Banyan Tree on the Bund at the start of a two-week trip in China, and it could not have been a more spectacular kick-off to our trip. It started with a refreshing tea brought during check-in, continued with a room upgrade to a swimming pool (large-scale hot tub) room with a jaw-dropping view of the Pudong, and kept going with a breakfast fit for royalty, plus luxury and kindness at every turn. The rooms are elegant and silent, comfortable, and beautiful. The staff were always helpful and warm. And the breakfast seriously was one of the best in all our travels. We will never stop dreaming about the French toast chef and the care he took to make each piece absolutely perfect. We felt we were being welcomed to a beautiful home, not just staying in a hotel, and we had a wonderful time. We have been fortunate in the last few years to have the opportunity to stay in many luxurious properties. We have learned that luxurious surroundings are nice, but they are even better when they come with sincere warmth and hospitality, and the Banyan Tree more than delivers on both fronts. We would book it again and cannot recommend it highly enough to others seeking a quiet, beautiful spot in Shanghai.

Absolutely breathtaking views from the rooms. The service is impeccable and what you’d expect from global chains. The smallest details like oil aroma diffuser to matching with your perfect pillow has been taken care of as well. I would choose this over any property in shanghai and mainly because of the lovely people this hotel has who will make your stay feel extra special.

Perched gracefully on the banks of the Huangpu River, Banyan Tree Shanghai is a sanctuary of calm amid the city’s dazzling energy. The design blends contemporary luxury with subtle Asian sensuality—soft lighting, natural textures, and the scent of essential oils that whisper serenity. The rooms offer cinematic skyline views that shift from golden afternoon to a hypnotic night glow. Dining here captures both refinement and restraint, especially at the signature spa restaurant where wellness and flavor meet in harmony. Whether soaking in the rooftop pool or watching the riverboats drift by, time at Banyan Tree feels beautifully suspended.

The room is clean and tidy, and you can directly enjoy the beautiful view of Shanghai city right from your room. And the staff, Lili, is very friendly and helpful. I got birthday greeting, cake and present from the hotel🫶🏻❤️. Thank you so much!!! Love this hote

Outstanding views and excellent service. The concierge is so lovely, and quick to respond. They helped me book multiple restaurants and bars, and helped me line up travel to various places around Shanghai.||The room is fantastic with amazing round bathroom and views of the bund.

be aware of booking this racist hotel. When I checked into the room, they gave me a room that was different from the picture, and told me to pay an extra $100 per night to get the same view as the picture. The staffs were absolutely unfriendly and unhelpful at all. I saw many people fighting with the manager during my stay. They only make extra charge to the foreigners. All the Chinese people get a room right away and all the foreigners are paying at the lobby and looked very unhappy. Please don't waste your money on a hotel that discriminates against you. I will never go to Banyan Tree or Accor again. It's disgusting. I will give them 0 stars.