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This was our second time staying here, and once again, it didn’t disappoint. We’ve been visiting Tenerife for six years, and after previously staying at the Ritz, this has become our regular holiday home.||From the moment we arrived, we were welcomed with genuine warmth. We upgraded on site to a pool room, which was well worth it. Every staff member we encountered was kind, helpful, and couldn’t do enough for us.||Special thanks to the reception team including Dina, Hugo, Gerardo, and the MMA trainer, who went above and beyond. They even remembered and arranged the blender I used last year for my shakes.||The breakfast staff were equally brilliant. Yunna and her team made perfect omelettes every morning without us even asking, always with a smile and great care for our young child.||A special mention to our cleaner Andrea (hope I got that right). The room was spotless, and she was incredibly attentive throughout our stay.||Only small suggestion would be to open the gym earlier on Saturdays. While it’s closed Sundays, there are other gyms nearby. That said, the newly revamped gym is fantastic, and the padel courts were a regular family activity.||The hotel’s location is ideal, peaceful and away from the crowds.||Can’t wait to return next year and see all the friendly faces again.||Big thanks to all the staff. Even if I haven’t remembered every name, you all made our stay amazing!