chloe hayes
Google
Stay away if you’re a tourist / don’t speak Italian. Staff are extremely rude if you are not local.
We went here twice during our visit. Our first visit we were extremely confused by the setup - the place looks lovely but ordering is confusing. We approached the lady at the register and was brushed away and told to go and sit down, we then asked could we order to takeaway, she gave us a receipt and pointed at the staff making coffees. We gave them our receipt and they made our drinks in sit-in mugs - however as the staff didn’t speak English we took the mugs to go and sit down instead of making a fuss. However before we could sit, the lady on the register started shouting at us in Italian, she then took the mugs off us and a weak cold takeaway one was given instead.
We hoped this was just a bad experience and visted again the next day but decided to skip the confusion and opt for sit down service, only to find the price of our order had more than doubled to sit at a table. We sat in the large outside area, where it was just us and another couple sat multiple tables away. Whilst waiting for our drinks a waitress rudely approached us and told us off for having a small pot of watermelon and water bottle with us. We tried to explain we had ordered coffees and are just waiting, but she insisted it had to be put away off the table. Despite us paying €8 to sit in here instead of the original €3-4 euro the day before for takeaway. I don’t really see who we’re bothering or how we’re taking business away from them when we’ve paid to sit here, and there is no one here anyways.
5 mins later our coffees were slammed down infront of us by the same women without a word said.
I really don’t know why this place has so many good reviews!