Hamada A
Google
Honestly, I’m not even sure where to begin. To be fair, the food was tasty, and the prices were affordable. However, I’ve never had such a terrible experience at a restaurant before. We went there about a week ago with my family and asked for a table. At first, the server told me to find a spot for myself, which I didn’t mind since he seemed busy.
But as time passed, I started noticing how rude and impolite he was toward us. He ignored us several times and even yelled when we requested an extra dish. Despite my efforts to stay kind and polite, hoping his attitude might change, it only got worse. He refused to serve us at the table and told me to pick up my own dishes, while he served others at their tables. It was clear he was being selective in his treatment, some customers were treated poorly like us, while others received good service.
When the additional dish we ordered never arrived, even after reminding him, we decided to leave. As I was paying, I calmly mentioned that the service was unacceptable and said I would leave a review. At that point, he began shouting and insulted my family.
In my opinion, the owner should seriously reconsider keeping this staff member, as he is ruining the experience for customers. I honestly wish I had skipped lunch that day to avoid such an awful experience.