Jenn K.
Yelp
Someone once told me Italians are the Americans of Europe. And I can't agree with that statement more. You'll get good people, not-so-good people, and the in-between. No one's perfect, some are more willing than others to help you, others simply just don't care. It's all good. I just didn't think racism would also be just as rampant and blatant.
We first came here for dinner and when we asked for a table, the server asked us if we were going to get lobster for our entrees. When we said no, he directed us to another area filled with tables saying that was the place to go to if we wanted pasta. We were confused that there were two "separate areas" for dining, but we followed his advice, sat down at a table, and waited for service.
Turns it out it was an ENTIRELY different restaurant, and they were CLOSING for the night. My bf was furious, and when he confronted the server, he tried to act all confused and immediately starting setting out a table for us with silverware. We were so angry.
To add insult to injury, they brought us stuffed mussels even though we clearly indicated the marinated ones. Instead of apologizing for his mistake and clarifying, the guy had the nerve to repeatedly get defensive and remain adamant that we ordered the stuffed ones. Stellar customer service, bro. We decided to say a giant fuck you in the form of ordering another order of the marinated ones.
Honestly? The food at that point was just mediocre at best. I couldn't really taste anything, maybe a bit too much salt there, a little flavor here, but that's it. When service ruins your experience, it's hard to enjoy the food, no matter how acclaimed it may be.
Still upset, we confronted the previous server again for his racist "mistake." He tried to play it off as that he didn't understand English very well, but he wasn't fooling anyone. Nobody else ordered lobster around us. Who the hell do you think you are?
The best part? We paid via credit card and the charge never came up on our statement. So we basically had a free 90 euro meal, albeit with a generous helping of racism on the side.
But that's karma, bitch.