Bar Longhi

Shockingly Bad Service for a Supposed Luxury Hotel I honestly can’t believe how terribly we were treated here. We came by boat, dressed for a celebration, expecting at least basic hospitality from a hotel that pretends to be high-end. Instead, we were greeted by a bar manager with the worst attitude I’ve ever seen in the service industry. He didn’t just refuse to seat us — he did it with an air of pure arrogance, speaking to us as if we were inconveniencing him by simply showing up. No explanation, no apology, nothing. Just a dismissive tone and a cold stare. Even more disappointing, the other hotel staff stood by and acted the same way — distant, uninterested, and completely unhelpful. Not one person made the slightest effort to offer a solution or show even basic courtesy. The whole experience was humiliating and completely ruined what was supposed to be a special evening. For a hotel of this price and reputation, their behavior is an absolute joke. Don’t waste your time. Don’t waste your money. There are plenty of places in Venice that actually know how to treat guests like human beings.

An Unbelievable Disappointment! I have never in my life encountered a bar manager as rude, unprofessional, and unwelcoming as the one at this hotel. We came here for a special celebration, all dressed up, after taking a boat all the way to the property. We even sent the boat away, trusting that we would be able to enjoy a drink inside. To our shock, the manager treated us with zero respect, spoke to us in an extremely cold and arrogant manner, and refused to let us in without any explanation whatsoever. It felt as if we were being turned away at the door, for absolutely no reason, despite being well-dressed and polite. At a place that claims to be high-end, this kind of behavior is nothing short of a scandal. The manager’s attitude ruined our entire evening and left all of us genuinely upset. This was supposed to be a celebration, not an exercise in humiliation. Do NOT waste your time here. Do NOT come here. The staff — especially the manager — redefine rudeness.

Great place to get a really nice drink and hide away from the crowds. The cocktail ingredients were so fresh and it was exactly what I needed. I did have to battle a pigeon (he did get away with a few hazelnuts from another table) but it is to be expected in this city. Also, this is mostly a bar with a few snacks, not the place to go if you are starving!

Very expensive drinks, but worth the view and the vibe during sunset and at night

Breathtaking views of the grand canal! Getting the best seat in Venice to see all the hustle and bustle of boats and gondolas cruising by! The drinks were perfect and a perfect relaxing experience from a long days walking around Venice. Try to make a reservation at Bar Longhi to enjoy the sunset!

The view is beautiful but the drinks are extremely expensive and godawful. This place served me the worst old fashioned I have ever had, and it cost like $30. It's bourbon and sugar, how do you mess that up? We actually felt sick the next day. Aviation cocktail wasn't much better. There are much better bars with a view, skip this place.

the atmosphere of Bar Longhi is really amazing, i have been in here many times. Unfortunately the service was not good, they were rude.

This is the bar of the Gritti and is a must visit on a nice day to sit on the balcony right by the grand canal. The service is amazing. The staff always seems to know when you need something. The Riva Boat Chairs are sweet and comfy.