Pasticceria Nannini Conca D'Oro

Poor service. You go yo thr counter to get 4 or 5 different items to try, order coffee and hot chocolate to then find out you have to eat standing up. Hot chocolate is POUR CHOCOLATE. Extremely sweet. Pastries were ok, but definitely not coming back here. There's 100 places where you can eat sitting down. I'm not use to spending money in a business n have to stand up to eat bcoz you CAN NOT SIT AT THE TABLES IN THE BACK UNLESS YOU ORDER AT THE TABLE. I would have been OK with that, had i known before I ordered. I WILL NOT COME BACK HERE

Absolutely terrible service. I was treated with complete disrespect by a staff member (tall, blonde woman, around 50 years old) at the Siena location. I simply hesitated when choosing a dessert and politely asked to switch it — she was visibly annoyed. When I later asked for a takeaway coffee at the register, she raised her voice and rudely told me I should have said that at the bar. When I calmly said “okay,” she yelled that I was “demanding too much.” This was shocking, unprofessional, and completely unacceptable. I will never return and do not recommend this place to anyone. I’ll be leaving a negative review on every platform possible.

Very crowded cafe in Siena. The cafe has a history and is so famous for all. Nice cappuccino and pastries to try for a breakfast.

Absolutely love the whole vibe of this place from the coffee bar in the front to the huge selection of pastries. Without a doubt, you must get the ricciarelli cookies. Siena is also famous for their ancient fruit cake called panpepato. We didn’t taste it but bought one wrapped for a gift. I’m sure it will be delicious based on the three desserts we did try. But extra of everything or you will regret it.

Prepare to transform yourself into a kid in a candy store. Amazing, crazy place. If it wasn’t for the mouth watering desserts the mad crowd would have kept me away. Super happy we fought our way in and had a chance to savor this incredible desert place in the heart of Siena.

Shitty service the lady at the counter has some sort of attitude problem. Felt like I ran her dog over or did some sort of disservice while ordering. Tiramisu was frozen in the middle far from decent especially for 7 euros. Cappuccino tasted and looked cheap. Hot chocolate was the only plus it is actual chocolate but they don’t have the option of cream.

Walked in here two days ago thinking it would be nice but it was chaos inside and dirty. We were seated but no one came to take our orders. Waited 10 mins and still no one and when I went to ask was told that I will be served when they were ready. Extremely poor service. Not sure how the food and drinks were as at that point I chose to walk out as service and cleanliness means more to me than the quality of the food and drinks. Choose Gastronomia Morbidi Cocktail Bar over this place - drinks and excellent service there where you’re not treated as just another dollar sign.

Amazing spot to stop for the best ice cream and the best pastries! So much to choose from! You can also sit inside for a quick bite or cafe. Authentic pastries and amazing cakes and tortes. Make sure you pick up a little bit of each! They also ship. My favorite are the cookies ! The staff was very busy, yet extremely efficient and fast! Looking forward to going back next year!