Barceló Capella Beach

I went there for President's day weekend about 3 years ago with my girlfriend. Now, this was my first resort EVER,so needless to say I was stoked. I am Dominican and my mother in the Capital(Santo Domingo) already ,so I was ready to host her for Dominican Mother's Day as well. Upon arrival,we were greeted by the front desk staff. They weren't really too friendly. Maybe it was because it was in the evening or something. So, we got settled in and planned our time out. We decided to catch the show the resort does daily. The show was pretty cool. What was odd was that even though this was an all-inclusive resort and we could order whatever we wanted to drink,the service was slower. After checking out the scene,I saw that the folks that tipped the best got their drinks quicker. I tip,but don't feel the need to pay $3-5 dollars for drinks that are SUPPOSED to be included in my deal! I noticed this trend throughout the stay there. The waitstaff were the same,even just to fill up a glass of water. I felt as if everyone who worked there expected money in exchange to any info they imparted. The worst thing that happened was at the end when we checked out. I let my girlfriend do all the paperwork as I handled the cab that was coming to pick us up. On our way to the airport,I found out that my they charged us $100 for phone calls from our room! I know we didn't even use the phone,but she paid it anyway. Needless to say,I was incensed. That was ridiculous and unfair. It was a shame,too. I thought the resort was decent other than that. The food was not bad and the music played at the "night club" was good. The sad thing is that I stayed at a resort in Cancun the next year and had a totally different experience. No one on the staff made me feel like I needed to tip them for asking directions or asking for the time.

I went for 10 days with my family. However my father is in a wheelchair and we had booked a handicap room. When we got to the room, it was the furthest thing from it. The room was old, falling a part and a below average sized room. the wheel chair couldn't even fit into the bathroom. So we called front desk, and they managed to find a new room. When we arrived at this new room, it was beautiful. Everything about it was great. We had a huge window, almost floor to ceiling. the walls were 12ish feet high. the bathroom was the size of the last room. The only issue was the view. we were facing a wall. So if you go to this hotel, I highly recommend that you forget about the view, and get something not so close to the beach. we found those were the best rooms. the food wasn't anything special. it wasn't bad though! They have 2 special restaurants, a French and Dominican. My family and I preferred just going to the buffet though. The choices were slim, and the food wasn't the best. Activities wise, you'll never be bored. we always were doing something that we wanted. Whether it was laying near the pool and drinking margaritas, or going for a walk outside of the resort. If you have children, they will love the scuba diving. They have their own little shack for it. The tutors are amazing! and there's a little test at the end so you can become certified. The other reviews were saying the staff was garbage. But what they seem to forget is they weren't raised the same as the staff. the staff were raised across the world and what is normal over there, could be frowned upon over here. But of course, you always had the nicer staff who treated you amazing, and the "sour" ones. I hope you guys pick this resort if you're going. I know you'll enjoy the night walks when it's pitch black and still 30°C.

Very nice beach. I liked that there were a number of local folk who were enjoying the beach as well as tourist. Great sandy beach, with ample sitting areas (as long as you are eating or drinking from a nearby establishment). Water wasn't too rough the day that I was there.

Overall is decent, with two minor downside, Internet isn't free 10 dollars per day is the fee and only one login is provided, and power outages. I experienced one power outage , while i was asleep my wife told me there were two more outages , not a big deal to me but had to mention it.

HORRIBLE CUSTOMER SERVICE. Got shocked bad by 220V Iron in the room because outlet not grounded. Ate nowhere but hotel and got sick from food. Hotel in disrepair. People were very rude. Been to the D.R. more thsn 50 times. The people are normally very nice but not at this hotel.

I went to Barceló Capella Beach Resort 2 weeks ago and stayed for one week, it was amazing! The staff are soooooooooooo nice, the room and the entire resort was very well looked after and clean. The food was great, and I was very happy with my entire stay. I had so much fun every day and night. There were nightly shows performed and they were very entertaining. I will definitely go back! :)

The rooms were crappy, there is no hot water, I've had better food at a Chinese restaurant, and if you have children be prepared to be hassled on which pool they can and cannot use. The more you tip, the quicker their charm turns on, but if you don't tip then they are sour, rude and annoyed. Good luck.

The Hotel staff is not exactly friendly and very slow. The rooms are old, dirty and falling apart. The bathroom in my room was discusting, and the food is not very good, specially the breakfast. You have to pay 10$ for internet extra per day.