Barceló Fuerteventura Castillo

We absolutely love Barceló Castillo, this was our second visit and it certainly won’t be our last! The hotel facilities are excellent, clean, modern, and there’s always plenty to keep the whole family entertained. The pools are spotless, inviting, and perfect for both adults and kids. The staff here are exceptional, friendly, and always willing to help, making our stay even more enjoyable. The all inclusive package is brilliant with great variety and quality of food and drinks, we never felt the need to venture out for meals. Our only slight observation is that the resort and rooms could use a bit more maintenance to keep everything at its best, but it’s a minor point in what has been another fantastic holiday experience. We look forward to coming back again!

We have been to this hotel many times.| The staff are really friendly and helpful. |We stay in the bungalows, which are really clean and comfortable.||There’s lots of activities, shops and restaurants within walking distance. You can go all inclusive, half board, self catering etc.|We love the wind as we like to walk a lot along the coastal path and get a tan at the same time, without over heating. Women/ girls, make sure to take hair bands. Once you turn off the coastal path, the wind drops dramatically. |We have already booked for next year.

Currently staying at this hotel room 4009 and it’s hard to be impressed or even happy with it. The food is the same every day. I left lunch and watched them start to pre cook the evening meals. Breakfast is painful, it’s juice but not glasses or glass and no juice. Never any spoons or coffee cups and if you don’t sit outside get ready to boil. Enough aircon but they won’t turn all the machines on. Multiply occasion stuff was dropped and smashed, it took 20 minutes one day to clean up the broken plate. Everything had to be booked on and app with drive me crazy. The bands for all inclusive break almost instantly. The pools are salt water so if you have any kind of skin condition prepare for a rash. The only fresh water pool is a small one away from the main bar. In the evening there is only one place to sit for a drink before meal time that is an absolute mess as it’s shared with the pool during the day. The pools are merky at best and no and I mean no inflatables are allowed in despite selling them in their own hotel shop. Drinks at this bar are served in plastic cups even in the evening. The entertainment is not great. One night a person played an electric keyboard but then the next night a lady was brilliant. Beds are really comfy and pillows lovely. Beach is decent and the marina is ok. Walk there is along a board walk with planks missing, you have to watch where your going otherwise you’re in trouble. It’s a shame that you can’t dip your toes on the water off the marina in the evening as this would be nice. It’s a really tired hotel and 80% of the staff are really grumpy but the other 20% are nice. One bar you can get all inclusive on one side but if you walk the promenade side the exact same beer from the exact same pump is chargeable with no discernible reason why. The management are weak and just watch everything unfold. They eat at the same time as us and see the lack of spoons and plates and do nothing about it. By far the worst Barcelona hotel I’ve stated at and really puts me off staying at another. I have another week here 😳

We stayed in a deluxe 2 bed apartment overlooking the sea , it was absolutely beautiful. The room was very spacious and well equipped . The balcony was huge with 2 sun loungers and sofas , the view was amazing !! Pools were a good size and loads of sun loungers. The food and drink WOW, there was so much choice , we stayed all inclusive , which I would definitely recommend, everything was fresh and chefs cooking in front of you . Puddings are plentiful too , and delicious .All drinks were included which was great . The staff are a credit to the business , so helpful and friendly . Can’t wait to go back

Reception staff are incredibly slow and unhelpful. We felt as though we were an inconvenience when checking in. Our room wasn’t ready until 5pm. Arrived at 10.30 am. The staff were not accommodating in the slightest. |Restaurants are not Barceló standard, more like Butlins. Dropped food/drinks not cleaned up. Constantly searching for plates/glasses. Waiting staff barely acknowledge you. No access to snacks during the day. |Inconsistency with the pool and inflatables. We used them at the beginning of the holiday, but were then told no. The female lifeguard is utterly rude. So abrupt and dictatorial. There needs to be consistency. Children were crying when they were told they couldn’t use their rubber ring, which they had bought in the onsite shop. |Our bungalow is very dated. It had a 10 minute clean a day. |Poolside bar area is filthy. Tables littered with food items, never cleaned or wiped. Floor never swept. Bar staff grunt at you as you order drinks. They work incredibly long days. |We have booked as much as we can at the other hotel. The quality of staff, food, amenities and cleanliness are far superior. My advice is to go there as much as possible. |I would not return. And I would advise others not to stay.

This place is fantastic! It's just a hop, skip, and jump away from the beach, plus there’s a lovely swimming pool options. You can enjoy some delicious meals and drinks, all while making wonderful memories with your family. The staff is super friendly, and the rooms are always tidy and clean. Just a quick tip if you’re coming from the Spanish peninsula: the timing here is similar to the UK, so it’s a good idea to plan ahead for activities. Enjoy your stay!

We originally booked a bungalow with a separate bedroom. Upon arrival, we were told we had been upgraded to a suite. The reality? The suite is 12 m² smaller and there is no separate room for our daughter. In other words, we ended up in a less convenient room that simply did not match what we had chosen. (Room 3025, in case you want to check.) On top of that, I had an email agreement to apply my -10% discount code. But when we arrived, the hotel suddenly played with words and decided it only applied to certain meal plans. We are talking about a gesture of €30 on a €1000 booking — clearly too much generosity for Barceló. Very classy — really makes you want to be a loyal Barceló customer. And then there’s the so-called all inclusive. Honestly, it’s a joke. A frappé coffee? Extra €3. Change a towel? €2 per towel. Not all restaurants are included. The alcohol? Cheap low-quality brands only — if you want anything drinkable, you have to pay extra. We’ve done plenty of all-inclusive stays, and Barceló’s version is by far the weakest. The buffet was nearly identical every day — thankfully we only stayed 3 nights, otherwise it would have been unbearable. The kids’ club? Only open in the mornings, poorly maintained, and frankly disappointing. Not exactly what you expect from a supposed family-friendly resort. If you want guests to return, perhaps start by actually delivering what you sell, instead of downgrading rooms under the name of an upgrade, serving bottom-shelf drinks, and hiding behind fine print for a few euros.

While the service people, reception, waitresses and hosts of activities by the pools were excellent, the management is poor. All the pool sunbeds are always reserved with towels by people who do not actively spend time there, and despite of the fact that few people complained about it to the manager and to reception - nothing changed. This could be solved by either executing the rules by the manager or by adding 10 more umbrellas. People will be people and will always want to break rules, but the lack of management against it is the worst and it’s hotel manager issue.