Barceló Fuerteventura Castillo

Tripadvisor ||||Positives||Stayed in a 2 bedroom bungalow, with breakfast. ||Great location, direct gate access to the promenade from the bungalow section and across the road through to the promenade and the beach. Little wrist straps, allow you to enter any of the 2 Barcelo hotels gates.||Breakfast had a good range of options and staff attentive to clear used plates and refill the counters. Small cereal bowls and teapots however often not available. ||Rooms are lovely proportions and beds comfortable not too firm. As it was 2 bed we had 2 patio area on different sides of the building, one off the main bedroom and one off the lounge, furnished with loungers, table and chairs ||Kitchen equipment basic, kettle, 2 hob rings and fridge (no freezer section) 2 saucepans (no frying pan) and usual plates, cups, glasses. Room could sleep 6 as there is a sofa bed (very uncomfortable to sit on) in the lounge. ||||Now the less positive||We had 2 power cuts one lasted we think around 5 hours, it could have been less but we had to call reception twice 2 hrs apart, as the main bedroom power had returned (separate fuse box), but the apartment including the kitchen hadn’t, it was resolved after the 2nd call, with the fuses being reset. Then a second power cut 3 days later, lasting about 10 hours, midday till after 10 pm, it affected the entire bungalow area and apparently several other areas of the hotel, several calls made to reception from my mobile (room phones not working), no time frame, no contingency, eventually when it got dark we had to go to reception for an update, all they offered us was a mini torch, so you could see to walk back to a dark room. We couldn’t charge any phones or electronics to pass the time, or use them too much, as we needed to save any power remaining for emergencies and for flight information to return home the following day. ||There was a storm on one of our days here (not the hotels fault) but the roof leaked, fortunately it was only in the entrances hall, so none of our belongings affected, but the water was coming through the ceiling and the light fitting. We called reception to let them know, and they advised they would send someone to have a look, no one did so we didn’t use that light again. ||Lastly, we didn’t report this because realistically I had little faith it would be addressed, the kitchen sink appeared to be partially blocked, or back pressure further along the system, as it was not draining at times or very slowly, nor was there hot water from the tap in the kitchen||This hotel has apparently recently been renovated, on the surface it looks nice, the essential infrastructure may be less so.

I felt compelled to write this review after having such a wonderful stay at Barceló Castillo. I barely ever write reviews… last one was 2014! So this counts for a lot. |Myself, husband and two children stayed during October half term. One of my children is non verbal and profoundly autistic / uses a disability buggy for older children. The staff were truly amazing at accommodating his access needs and they went above and beyond; from changing rooms, to reserving us tables at breakfast / dinner everyday, and just generally checking in regularly to make sure we were okay- it’s the small things that really matter when you’re travelling with a disabled person, to create a truly inclusive experience. The hotel’s restaurants on the marina are very nice - particularly the seafood restaurant - Pedro the waiter was a dream, again just generally couldn’t do enough as well as the restaurant booking staff / waiting staff. One lady who worked at the restaurant was particularly helpful - I didn’t catch her name, but hopefully when they read this, they’ll know who she is. We even made friends with the Cuban lady at the shop who was so lovely. |So yes, the review isn’t really about the facilities at the hotel itself, but how great the staff were which is my top priority above all when travelling with family. Highly recommend.

Great place but don't come if you have any specific food requirements. They do not label any dishes and do not cater for gluten free at all. Having said that there is plenty of salad and fish and meat cooked fresh in front of you. It just gets a bit boring after a few days as you are basically eating the same every day. While there are lots of regular desserts there is only fruit or jelly and ice-cream that is GF. Evening entertainment is good but never anywhere to sit unless you get there an hour before it starts.

With a few tweaks to the nighttime entertainment area, like moving it indoors, installing serve yourself soft drinks options and offering snacks outside the opening hours of the restaurant I would have given this place 5/5. All that being said we thoroughly enjoyed our trip but had to flit between the two hotels to tick all our boxes. Yes I do recommend and yes I will definitely return- overall we loved it.

We have visited this place numerous times over the past 10 or 12 years and it has never disappointed us. We usually go for the all inclusive package and visit in the half term in October, and have always had great weather.|We really enjoy the choice of villas that are available. They are always clean and very well looked after.|There are some beautiful views from the villas and all located not too far from the main restaurant and swimming pools. |The pools are lovely and clean and well maintained. |There are numerous bars on site with a great selection of drinks for everyone’s preference. |On this visit we booked to have dinner at the Mexican restaurant (Palo Santo) and the Brazilian restaurant (Rodizio). The food was amazing, fresh and cooked to perfection. We also ate at the buffet restaurant Mafasca the rest of the time where the food was equally as good and the choice at all restaurants was amazing.|Our children have always had a fantastic time at Barcelo from being small all the way through to now being young adults.|There’s plenty to do in the area with a local shopping centre, local market, numerous bars and restaurants and the hotel can accommodate a good number of excursions.|The hotel is located by a lovely harbour where you can sit and relax and watch an amazing sunset.|The staff at the hotel are always very helpful, polite and cannot do enough for you. They also speak many languages so no problem if you are not fluent in English or Spanish.|The cleaning team, bar staff and restaurant staff all work extremely hard also.|We can’t recommend this place enough!

Food choices a plenty all good quality. Drinks and bars very good. Pool area nice for family royal level. We visited all the areas and Fuerteventura Mar. Always returning to the Royal family area to sit and enjoy the views. I would personally like to thank Gery the lady who works so hard. One minute she is in the breakfast areas then next time you see her at the pool bar. 5star service.

PLEASE NOTE: SMOKING IS PROHIBITED EVERYWHERE Didn’t understand which bars we could order from and which ones we couldn’t. It was possible to make a reservation at the restaurant next to this hotel, but once there, almost no tables were available. A pity, because that hotel was actually much better. The reception staff were very friendly If I had known the hotel was smoke-free, I would never have chosen it. This should also have been clearly stated on the website. I won’t choose a hotel from the Barceló group again, even though they really do their best. Riu and Iberostar are better. I find it a bit of a waste of our money.

We stayed for a week with the all-inclusive. Food was great and varied, and the communal areas was well kept and nice. Other than that we had a very worn down room with a lot of issues. The mattress for one of the beds were even stained and moldy. We have tried reaching out to the management about this issue, but they just told us that they would get back to us but never did so. This reflects very badly on an otherwise nice stay.