Brandon W
Google
I stayed at Barceló Montelimar and while the location and beach are excellent, the overall experience was very disappointing.
From the start, there were issues with communication and professionalism. When we arrived, the shuttle driver didn’t clearly communicate whether we could board. Although he was polite afterward and helped with our bags, he complained about not being paid for overtime, which felt unprofessional and set a poor tone.
The room itself is very outdated and poorly maintained. When we arrived, housekeeping had just left and the floor was still wet. The AC either blasts extremely cold air or hot air, and the controls don’t respond, making it impossible to adjust. The bathroom is poorly lit and unkept, and the entry light was so dim you could barely tell it was even on.
The shampoo and soap dispensers were completely empty. The room phone had such a bad connection that the front desk couldn’t hear us, forcing us to call from our cell phone. We were told someone would arrive in 15 minutes, but no one came for over an hour. After calling again, housekeeping finally came to refill the soap and provide a coffee filter. Shortly after, we found a cockroach and another large insect in the room. When I tried to flush the insect, the toilet wouldn’t work and I had to fix it myself. We also found ants on the floor, visible grime and mildew in the tile grout, and even a small gecko inside the bathroom, suggesting the room isn’t properly sealed.
Dining was another major issue. Lunch and dinner are extremely packed, and service is slow. Many times we had food but no silverware and had to wait or ask multiple times. Water service was inconsistent, often requiring repeated requests. They frequently ran out of glasses at the drink stations, and on several days the coffee machines were broken. The coffee machine in our room also did not work.
The resort offers amenities like mini golf, but the course was completely unkept and in poor condition. There were large amounts of mosquitoes, holes covered in leaves and debris, and overgrown pathways, making it unpleasant to use.
The only real positives were the beach and the bartenders. The beach is beautiful and the views are excellent, and the bartenders consistently made great drinks.
Overall, I would not return to this resort. It may be worth visiting for the beach views alone, but the rooms, dining, amenities, and overall maintenance were far below expectations.