Rupert219
Google
An outstanding experience. From the moment we arrived until the minute we left, the staff were exceptional. Nothing was too much trouble for any one of them. I watched, during one lunchtime service, the manager hasten to cover a menial matter, rather than delegate it to one of his staff. Clearly they lead by example. Everyone was out to make our stay as pleasant as possible.|One day I asked if I could order a small cake for my wife for the following day, to celebrate her birthday. No problem they assured me. The next day we not only had a cake delivered, but a complimentary bottle of Champaign too. Totally unexpected and extremely kind of them to make her day that little more special.|The lady who tidied our room, the bar staff, the restaurant staff, reception staff, all pull together to make this a superb hotel which will make an excellent base for your holiday.|We had a room with a shared pool, which was fortunate given the heatwave. We made good use of the pool, as did our various neighbours. The 92 bus runs into Mao, the capital. It is a ten minute walk to the bus stop, the fare is €1-80 per person each way, one bus per hour. From Mao you can go all over the island. We hired a car for two days and the hotel were happy for us to use their car park. Punto Prima is roughly 15 to 20 minutes walk and they have a small beach plus regular markets. If you do explore inland, Mont el Toro offers excellent views of the rest of the island. We missed the market at Es Castell, maybe next time.