zaddiepie
Google
I really wanted Barefoot Kuata to be good but it just wasn't right for us. We booked through a travel agent who had recommended the location, and in fairness, the island is breathtakingly beautiful. The resort, however, is not what we expected. ||Room: We were 3 adults and 1 child, and they had said the Beachfront Bure would be appropriate. It was not. They crammed in a bunk bed into a room that barely fits a double bed and small table with 2 chairs. There was no room for anything in the Bure other than ourselves - you couldn't open a suitcase without someone stepping onto it. It would be a fine size for up to 2 adults who want to spend no time in the Bure - but unfortunately the weather was very windy (like 50+ km/hr wind gusts) when we were there, so we had to spend all our time indoors. The Bure looks beautiful from the outside but was not on the inside - the sheets on the beds and curtains around the bed were stained. I was quite displeased that they would accept a reservation for 4 people in a room of that size. There was also no hot water in the room, and they were having an issue with water pressure so even if you wanted to shower, you kind of couldn't. I appreciate that the water pressure was an unexpected issue, but for the price point, hot water should not be an issue. ||Service: Shortly after arrival, we asked for 2 additional towels (there were only 2 in the room) and 2 water glasses. They never arrived, despite us following up. In general, the staff seemed, at best, indifferent about our existence. After coming from Blue Lagoon, it was a shock to the system. ||Food: The food was ok. We didn't like the dinner fare but the buffets were reasonably good and had decent options to satisfy most tastes. ||Other: There's no real pool there. There are 3 small pools that are each the size of about 1.5 hot tubs. So if you wanted to swim in the pool or your kids like swimming in a pool, it's not really great for that. They have some hammocks around the beach and the water looks amazing - we unfortunately didn't get to enjoy either due to the winds and waves. ||Overall, we were so uncomfortable there that we ended up forfeiting our room (and the cost we'd pre-paid for the room and food) and leaving the island to go elsewhere because it was that bad/below our standard.