Priscilla Glenister
Google
The hall itself was clean and easy to navigate. We felt that there could be more items or descriptions in some rooms, such as the pantry and buttery. The reason for the two star review is because of the abismal treatment by the member of staff who was in charge of ticketing yesterday afternoon, a woman with red/purple eye glasses and straight dark hair. She seemed annoyed when my husband and I came in to purchase tickets and did not greet us or even speak to either of us until we asked for tickets. We were both friendly and polite upon entry and even asked how her day was going, to which we were met with silence and no response back. Once we asked for tickets she visibly sighed and seemed personally annoyed at us wanting to purchase tickets. Through the ticket purchasing process she was silent and didn’t say anything, and then sped through her spiel about the rules of Barley Hall very quickly and just handed us the tickets. My husband and I brushed it off as maybe she was just not really sociable. However, on our way out the same woman was speaking to an older couple who was purchasing tickets and was so expressive and descriptive and informative and kind. Our interaction with her was so curt and we felt she had been quite rude. The only thing we can pinpoint as to why she treated us like an inconvenience and bother and an older couple better is down to age. In the end we didn’t even bother looking at the shop on our way out as watching her interact so nicely to everyone else completely put us off. Based off the way she treated my husband and I (we are in our mid/late 20’s), I would not recommend for other young couples to interact with her. The hall itself was very nice and we HIGHLY recommend the video in the old schoolroom downstairs as it does a great job of describing the restoration and history of Barley Hall.