Alex H.
Yelp
We've bought 3 bikes for the family here over the last few years and the 4th is coming this week.
Came here to try to support a locally-owned business and have stayed for the customer service and selection, especially for cruisers, BMX, mountain bikes.
The place is packed to the gills with bikes and they order every week to keep things fresh. We have purchased a Schwinn mountain bike, an Electra Townie cruiser a Free Agent Maverick (bmx) and an Electra Hawaii (kids cruiser). We have are not road bike people, we are regular bike people who want to ride comfortably and reliably around town together, so we have no comment on Barnard's road bike cred...
I do like all the really interesting old bikes they have on display, with the old chain locks hanging just so...
As for family bike-buying experience, it has been consistently excellent. Four different salespeople have helped us, and all had the right temperment and approach to help us make decisions when we've walked in there not knowing at all what we wanted to get. And when we wanted something they didn't have on the floor, they've ordered it and called us when it's in. Or, they suggested OTHER SHOPS to us to find a bike that was discontinued (we did find the bike where they pointed us, but came back and chose Barnard's option in the end).
Particularly, I have to commend the sales people on their ability to deal with kids' decision-making, which is tricky, to say the least. They also do a good job of talking to kids about basic bike stuff - kickstands, braking, proper helmet position, etc.