Barnes & Noble

Service was good, no problems. Found what I wanted. I've been coming here for quite a while, and always had a good interaction with the customers and employee's. I'd recommend the place to others if you're looking for some good books with helpful people. Got my daughter an anatomy book here for her TCU college prep classes she's taking.

Great place! It was on the way towards a Chinese food place and wanted to stop there! Friendly staff, large selection and even new items I noticed that they were selling as well!

Barnes and Nobles has been my favorite favorite book store to go and buy new books that I have never heard of, or ones that I am very familiar with that I enjoy reading. I've been going to B&N since the late 80s. I enjoy the relaxing atmosphere & the huge inventory of books and magazines as well as music and videos that are available. The staff are always friendly and helpful. they have a coffee shop. But I'm not really interested in that part. My All Time favorite store of theirs has to be the Stonebriar's location. ( Stonebriar Mall) there's just something about that particular store that in my opinion sets them apart from the rest. And is my favorite.

I love coming here, specifically this location off Northwest hwy. I like the fact they have a Starbucks inside and the staff are very friendly. My daughter and I can spend hours just looking around. I like to check out the puzzles as well as the items they have on sale which are a decent price. I've bought some really good, cool gifts for friends here.

Still enjoyable, especially since there aren’t that many physical bookstores around anymore. Plus this one’s much bigger than other B&Ns. Organized, relativle clean, and has a Stabucks with enough tabke areas. Has more games & toys than before too.

Since B&N has chosen not to have the Cafe as a separate entity, I have to rate the Cafe under B&N. The Cafe gets ZERO STARS. Just close it. 2pm on 11/16/2025 I ordered a Tall, 3 shot, vanilla, breve latte. While taking the order, I had to calmly correct the order taker from a cold drink, and calmly mentioned Vanilla & breve 3 times. 5 minutes later, with only 2 people, and 3 drinks ahead of me, I received a tall, 3 shot, milk, with no foam. And yes, she said my name. Upon tasting, it obviously did not have vanilla so I asked to have it added, and removed the lid revealing that the cup was completely full with no foam. She put the vanilla in a new cup and topped it up, but it, of course, did not taste right. I had already given up any hope that it could be corrected, so I just drank it. If this is the best that can be done, just close the Cafe and save everyone the bad service.

Caught a good sale. Huge selection of book. And the staff was so ready to help and make suggestions.

The staff are all very nice and the store is well organized, but every book has slight damage to it. I’m not paying $32 for a hardcover that has small cuts in the dusk jacket and dents in the spine.

The Barnes & Noble across from NorthPark mall is one of the best ones in the Dallas area. It's one of the largest B&N I have been in, and it's well designed. I was very impressed with the children's Halloween book selections here. And their displays were true visions that would make any child happy. I also like all the extras offered - like little ghost coin purses that look like the ones from the early 20s. You know what I'm talking about, little beaded coin purses with a little fringe Om the bottom. But with ghosts in them. lol! The people working there were happy, and that says a lot about a store to me. I asked a few questions and they were very knowledgeable and quickly answered my questions with confidence. It was a great experience and there were many people buying books early in the morning. It's a great way to start your day.

What's not to like at 7700 W Northwest Hwy, Dallas, Tx. There were several small round tables filled with books as soon as you walked inside. Well lit, nicely organized. Sale discounts were posted everywhere. A chance to get the best bang for your dollar. You could spend hours upon hours going through the store and did I mention taking the escalator to the second floor? Found a cute area set up for the children's section. My granddaughter found several books to start off her summer reading. A nice gentleman checked us out. We were on our way and happened to notice the cafe. Just couldn't miss picking up a little treat :-)

I am a fan of Barnes & Noble and this is a really nice store! The staff was very warm and welcoming as customers walked in and responsive and helpful when anyone needed assistance. I found a nice selection of crossword puzzles which is what I came here for (yes I am a little old school, I know!).

Bookstore Cafe Review!! I just waited 18 minutes for a grande cappuccino. Seriously. Eighteen minutes. That's just ridiculous. A Sunday afternoon with maybe 5-6 people in the cafe area. Woman behind counter got defensive when I asked what was up after 12 minutes. Sheesh.

Best bookstore in town. As things get "back to normal" I'm reminded of how much I like to shop in person. So glad Barnes and Noble have survived the last few years. Judging by this store,they are thriving. The inventory of magazines is unreal. If I want a periodical to read I head here. They've got it all. Plus they've added a few other departments and expanded others. The greeting cards are great. They have everything necessary for a last minute gift including fabulous wrapping paper and the novelties to go inside. Chances are if you live in the area you already know how great this place is. If not... Go!!!

I attended the Hunger Games event last night but left within thirty minutes. The booksellers spent most of their time chatting at the front and ignoring everyone else, seating all the attendees in the Starbucks section. There were no event activities --just two pieces of paper and a tub of crayons. If you're not willing to put effort into hosting an event, don't do it; let another location handle it. With no decorations or a host to spark conversation, the vibe was terrible. It was a waste of a 45‐minute drive. Also, those booksellers were rude and honestly, they make you feel like they are going to laugh at you.

My oldest loves to read and my little one not so much. They have a wide variety to choose from and they also have some games/toys. So I would say it's a win win. Sometimes for me looking for something is a bit challenging. I cannot identify the staff from the customer lol. My only complaints is books can get kinda pricey and if they have some kinda self serve to locate stuff would be a plus. Overall we'll like it and will go back.

Workers at the cafe are absolutely horrible. Gave faces for wanting to order and I was a complete burden of time. Then called names when we waited. DO NOT COME HERE!

Absolutely loved my first visit here! This year I have joined a book club and called to see if they had the book I needed before! They did, and to my surprise when I arrived they had it on hold with my name on it! Wow. The customer service on the phone was so good! When I checked out, I never felt rushed and it was a pretty good experience! As I looked around the store, it's split two levels! Books, games, coffee, cookies, and more warm the place! Great place to grab gifts for book lovers! In addition, make yourself at home! Pull up a chair and read or write away! Love this store, I'll for sure be back! They have a rewards program as well if interested!

This B&N is a great spot to browse and in finding games and puzzles. Yet, within the past few visits, no longer do I find knowledgeable staff and I can only find the bestsellers stocked here. Being so, I now don't count on finding something new & of-the-moment in store. Instead, I only carry my wanted bestseller list for immediate purchase. CHEERS!

Came to check out my neighborhood Barnes & Noble! Love this location! Its big and spacious and they have an extraordinary amount of selections and they even have books I haven't seen at other Barnes and Nobles! This location is clean as well as quiet but has a calm vibes

They had literally no hardcovers in the fantasy section, slightly diss appointed. However this location was super clean and the staff was really friendly.

GO AGAIN? Yes. Wonderful store and great jigsaw puzzles. Most importantly, they had road maps!!!

This place is one of the bigger B&N. It's two stories and has a decent selection of books. However, I'm giving it a four star because of the cleanliness and because of the cafe. I understand inventory runs out at the cafe, but every time I come they don't have any food aside from cookies. I still like the stonebriar location better, but this one is my second favorite due to the large selection of books and the fact the cafe is actually open.

Great selection of books, staff isn't very friendly/helpful. Called a few times and felt like I was just a bother to deal with. The ones working the floor won't make eye contact or offer any assistance. Would rather make the trip to barns and noble in Frisco.

I want to support local businesses and purchase from the neighborhood. I went to get a book that is really hot right now. I didn't see it upon entering, but I saw a cashier, so I walked up to him and asked where it was. Tom leaned over the counter, pointed and said, "it's over there, someone else got it today." Well, there were over 12 shelves and tables full of new release books between the registers and the cafe. None of them appeared to be shelved according to author, so it was challenging to find. After looking for 10 minutes, I see another employee on the floor. I ask him. He immediately goes to the register with me and asks Tom to help me. Tom wasn't too sure, but the guy, I assume is a supervisor, told him to do so. Guess what? Tom walks right to the book and places it in my hand. Why couldn't he have done this to begin with? There weren't any customers in line at the time I asked Tom. The guy took over to ring up the ones in line the second time. It took Tom less than 90 seconds. He didn't want to help me. I've never seen him here. Maybe he is new. He will learn soon this is a high maintenance location with customers who expect more. I had a list of titles I wanted to buy, but I wasn't happy. I needed this book for a birthday gift this afternoon. I went home and ordered the rest of the list from Amazon. I spent about $250. That was your money to lose, and you lost it. Maybe I should have left B&N out all together and shopped at Amazon. I don't expect anything to happen from this, but you need to know you are losing sales with Tom's attitude. While I'm here, please bring back your customer service desk. At least, there was a central location to go to. Now, any employee can shrug it off and say its not their problem. They are always busy tasking, unless a manager is within earshot. Hope you do better in the future.

So many great books and nice customer service. Nice comfy atmosphere also. Love coming here!

Drove quite a ways to get here because the yelp page said they're open and they're not open. They don't open till 10 I posted their hours below. Very disappointed. There's nowhere in this area to get breakfast unless you want a muffin in the Tom Thumb. I was hoping to go to their Starbucks café and read a book and have a breakfast sandwich. Just FYI folks.

Super friendly staff and everything was clean and organized inside the store. Highly recommend it!

A very good franchise for the bookstore chain. In previous visits to B&N stores throughout the US, I have never been asked if I needed any help. I was pleasantly asked here. They are obviously big on customer service. They have an especially good selection of art & architecture books. There is also one of the last remaining (at least as among the stores I visited) music & DVD departments.

This is your typical Barnes and Noble but I do enjoy this location Pros: + Excellent Service - I had trouble finding a few particular journals and the staff were extremely helpful over the phone. They grabbed a few for me and kept them behind the counter so I could easily get in and out quickly. + Quiet - I really love it when book stores are quiet because I can take my time and really find a good place to read + Convenient location + Large Stock + Easy parking Cons: - Coffe shop - it's basically a scaled back version of Starbucks. Decent, but does have some limitations on variety.

Bookstores are quickly becoming a thing of the past. We're quickly becoming a paperless book society, instantly downloading any piece of literature that we need with the tap of our finger in the confines of our homes. Yes, this is much more convenient, but by doing this, we totally lose the whole other part of the experience of coming into these places. This particular location is a nice size. I really don't see them not having anything that you're looking for, or at least something close to it. Once you enter, you will notice that there are two levels stocked with books. To your left, there's a Starbucks along with a small "cafe" area where you can sip coffee and read. I tried to use my Starbucks card, but they don't take those. I was informed that it was independent from the main Starbucks chain so they don't work there. As you walk around, you see the things that have become familiar and comforting about these stores. The nooks with the occasional over stuffed chairs where you can relax and read are hidden behind the lines of books throughout the quiet store. I think that's why I love cafe's, bookstores, and libraries. Not only can you read, gain knowledge, and discuss issues with others over a cup of coffee (one of my life's obsessions), but it also feels like a place where you can get away and escape in the process. A quiet spot to get away from the hustle and bustle and other worldly stresses in life. I sipped my coffee, browsed the shelves a little longer, and headed towards the checkout. As I waited in line, I spotted a huge banner advertising the "Nook", another digital book that came out on the market. It looks like the days of Barnes & Noble bookstores may be coming to an end a lot sooner than we initially thought.

This B&N is my favorite. Cafe inside with tables and seating (doesn't honor the Starbucks rewards since it's really a B&N cafe and not a Starbucks outpost but the Starbucks in Tom Thumb literally next door can take care of that for you). Two stories. Lovely arched windows. Limited additional seating on the second floor (couches). This one may be older but it has a much nicer feel than any other B&N I've seen around Dallas. And for yogurt lovers, there's a Yogurtland also next door that's good. The place is popular though so seating may be hard to come by. Ranking of top B&N in Dallas: 1. (tie) Northpark 1. (tie) Stonebriar (Frisco) 2. Firewheel (Garland) 3. (tie) Addison 3. (tie) Lewisville 3. (tie) Preston Hollow Tie for last: East Plano, Willow Bend

So glad they are still around. Super helpful and knowledgeable staff. Still have a great selection...only thing that I still struggle with is that their prices are higher than amazon for the same thing. However you pay for the experience

This is a great Barnes and Noble location. It is much better than the location off of mockingbird. There is ample parking, which is a definite plus. They have a great selection in this store. I will definitely come back, should I need a book or resource.

I'm not a fan of "super chains" But Barnes and Noble just happen to claim To cater to all you reader's need In every subject that you please. So enjoy some piping hot Starbucks brew. Made by a trained member of their crew. From games to puzzles and of course books. An easy solution: try a "Nook".

This is the worst Barnes & Noble ever they never have anything in stock. Everytime I go here they never have what I am looking for and it seems like a huge waste of time to even go in this store.

Joanna recognized that I needed help by my body language, because of her excellent consideration I went ahead and purchased a book from Barnes and Noble instead of going home to amazon.com Thank you Joanna! Your awesome!!!

I went in here today expected a mid-December Christmas rush madhouse but was shocked when two employees each greeted me at the door, the customer service desk was actually friendly and helpful, and then a third employee asked me if I needed help finding something when I was browsing the cook book area. They all seemed happy and not bothered at all by how insanely busy the store was before Christmas. This will be my preferred location now.

No fault of B & N but after driving 10 miles they were CLOSED AT 9:00 NOT 10:00!!!! Thanks

I grew up around the area so I used to frequent this Barnes and Noble. Haven't been back in over 10 years until a friend of mine had his book signing here. I must say, I was impressed with how they organized the book signing with so many people there. There is a coffee shop serving Starbucks coffee inside. There is an upstairs for children and little reading area. This is a huge Barnes and Noble!

I absolutely love this store! It's practically heaven to me. I could die here and be happy about it. I come here more than I'd like to admit but I seriously can't get enough. They are always stocked up with amazing sellers and I guarantee you, you will find the book you're looking for here! They've got best sellers on almost every self. Best service here as well, the workers are so kind and always seem to know when to help! :)

Not sure what more can be said about Barnes and Noble that hasn't been written already. This branch has a cafe, and a large selection of periodicals. They also have a children's toy section, which I've never seen in a B & N before. Scattered throughout the store are comfy chairs and tables where you can browse before you buy. B & N is good for consumer-type books, fiction, and coffee table type books; my reading tends more toward professional non-fiction, so I'm more of an Amazon fan, but if I need something (as I did recently) in a pinch, then you can sometimes find what you want there.

I love this Barnes&Noble. It's a beautiful thing. Its two stories for goodness sakes proving that yes literacy does exist in Dallas, TX. . The philosophy selection alone is worth the walk over here after having a glass of wine at the Cheese Cake Factory next door. I have to admit I even like to ride the escalators especially while just a little bit tipsy. disclaimer: I do not read classical philosophy or anything like that after all its not like I need another trait with which to scare men off. anyhow....they have a great selection& bright & courteous booksellers. Its a great place to hang out by yourself or with friends. Also, they have a spacious cafe where u can sip on some raspberry Italian sodas while you try to convince your date that no, you have never heard of Wittgenstein before. not ever. honest. ahem. One Caveat: Do not come here after oprah has made a book club selection. warning! rant ahead: Unless you want to experience the power of Satan first hand while you watch her most fervent minions perform a grotesque burlesque of the storming of the Bastille in their quest for whichever moronic choice their devil master has settled upon in her latest bid to have her acolytes join her in the debasing worship of that great ungodliness: Mediocrity.

Nice place and well kept. Good spot to go get some work done in their Starbucks. Like so many other BNs, toys are a lot more of their inventory these days.

This place is cool. It's two floors and pretty spacious. If you just want to lose yourself in another world, this is an ideal place. There's this music in the background that they play whether it's classical or jazz.......it's usually pretty hypnotic and soothing. With Amazon being around, do people frequent bookstores anymore? Well, it's not overly busy the times I stopped in. There's a little food area on the first floor which has snacks and stuff while you read. This is one of the bigger locations I've seen in Dallas which is a plus.

Nice quiet place early am and the coffee & pastries smelled amazing. Too bad I was book shopping instead of hanging out 'cause then it would have been a nice visit. I wandered around looking for an employee in between waiting at the customer service desk for about 15 minutes with no luck. That's unfortunate because I needed some help. I finally stumbled upon a computer to SEARCH (a SIGN like the SECTIONS signs would have been nice) only to find out that my parenting book was not in stock. Bummer! I don't want to get it on NOOK or order Not my favorite book store but not awful. I would pop in again if I'm in the area because it's quiet and I think it's a good place to work BUT if I'm looking for something in particular, I'll look at Preston/Forest.

I went here looking for a specific book. Found the section and wasn't having any luck. I was beginning to question my alphabet skills by their signs that mention that books are in alphabetical order by author...just not my alphabet. They had a few self help kiosks that I tried twice...it let me know I was in the right section and that they had the book in stock...still no luck. I finally surrendered my ego to the customer service section and the book was on the first display as I walked in the door...oops. (: Lastly, I was in the health section and was amazed that the teen paranormal fiction section was about 4 times the size of the health and nutrition section...it truly amazed me.

Associates are very rude there! Seems like they pick and choose who they give good customer service to.

Visited this Barnes and Noble on 5/11/15 to attend a book signing (Rainbow Rowell). Staff are friendly and helpful. I also purchased another book for a signing that I was not able to attend on 5/12/15 (Jen Lancaster). They were able to get it signed for me and they mailed me my book. They also were helpful by calling a taxi for me.

For times when you can shop no longer, skip across the street from Northpark to Barnes and Noble and get some java while you peruse the magazine aisle. Or umm... I mean philosophy aisle. B/c I'm deep like that! This particular location is 2 levels, lots of space, large cafe. I'm a fan! Plus, they get random people to come in all the time for book signings. Yesterday Russell Simmons was in the house... Unfortunately I did no see Kimora there for some fabulosity!!!

Glad i found this location i need a book for my childs project due to a amazon delivery fiasco i call at 7pm by 730 they had my book waiting at the customer service counter .....the whole staff was awesome and they were open late ...great for me

Came in here to dive into a "lovey-dovey" romance novel. I have my days where I just want to dream about that stuff lol. The first thing I noticed about this place is how spacious it was. It was a 2 story building with a convenient Starbucks cafe located downstairs. The pros are that everything looked incredibly nice and organized and how this is pretty much the largest B&N location I've ever been to. The cons are that absolutely no sales associate...I mean, NO ONE came up and helped me. I was just browsing around the romance section and probably over 3 different sales associates walked behind or in front of me and didn't even invest a single bit of their time or energy to ask how I was doing. I mean, I would most likely decline the offer in the hypothetical case that they DID ask for help, but in terms of "customer service" and a welcoming attitude, they didn't show it. They didn't even sell the books of the specific author I was looking for - I had to walk downstairs to Customer Service to inquire about that. Everything about this store is fine. The employees should at least be more animated or personable...

This is a cool place that has a great selection of books, and magazines. Hell, it even has a Starbucks for you to drink some coffee as you're enjoy reading your favorite book or magazine. Doesn't this place sound cool!? It does to me! I know that my kids love coming here to buy their favorite books and to tell you the truth, this is awesome to me that my kids love books. Y'all need to come check this place out! :)

So just came by here after a few weeks and they covered ALL their outlets! how rude! my laptop battery sucks so i can only surf the web for as long as my battery lasts now. I guess they didn't want people loitering all day. Still good for tabloid magazine reading and free a/c!

Very small book store. Small collection. Doesn't carry popular many books. Asked if they have any books by Tony Robbins, they said no.

This was a great place when the last Harry Potter book came out, fans dressed in costume a party atmosphere , & someone even had Harry's car parked out front on display (A real Ford Anglia) the traffic & parking hassles on the other hand, mean that these days I am at their Firewheel location most of the time & just sop in here sometimes when I am at northpark or when Firewheel is out of something that they still have here. They are still worth the drive & the hassle when they have a good book signing or special event.

This two story B&N is nice for homework and study, but not the best in terms of selection of books. They appear to have sacrificed books for other products. The coffee shop side provides a comfortable area, but not enough outlets for laptop users. The price point isn't bad for the coffee. Service wise, they could use more staff, but those that you do interact with are pleasant, professional, and knowledgeable.

This location seems kind of small, but I am used to the Southlake and Sundance Square locations. The selection is a little better than Southlake because they don't have a Christian books section taking up a quarter of the store like Southlake has. I have never had an encounter with the staff here, which could be a good or bad thing. Personally I prefer to browse and find books without interference from the employees, and there is a service desk in the middle of the store if I do have questions. The cafe is alright. The latte I ordered didn't wow me, but then again they are only working with the training and equipment they're given. The pastry I got was some sort of fruit tart that was dry and crumbly. I should have stuck to the multigrain bagels.