Baron Hats, Inc

Visited their new location in Downtown LA and I love their set up! There's a waiting room in front of the elevator entrance and a walk-around display area for their hats. They're still moving their inventory from the other location, so there will be more to see in a couple of weeks! The service is excellent and the staff are very knowledgeable. I brought my western hat to get the brim reblocked after a TSA employee (In HOUSTON!) forced my hat (brim-side-down) into a small space of the security bin and bent my brim out of shape. Can't wait to get my hat restored by Baron Hats. Thank you for your hospitality and service!

This person has no integrity. He cheated me and will not make good on it. I saved for four years to buy the incredibly expensive hat from Baron hats. I LOVED the Aunt Fran hat from Practical Magic and when I finally saved $700 I went in, they measured my head and it was supposed to be made FOR me. I was living on the east coast so when it was ready, my then boyfriend/now husband picked it up for me. 1. It never fit - it was too small from the beginning. 2. It was the wrong hat - it wasn’t the hat from the movie. 3. The third time I wore it, it started to fray. I couldn’t get back to them for awhile because of where I lived, and when I called, the woman who answered told me there was a “cheaper” version of the hat, and a more expensive version. Turns out I paid for the expensive version but he gave me the CHEAPER version that was obviously not even mine - it didn’t fit! I’ve been trying respectfully to get him to make it right for three years and he still hasn’t. He is not a good or fair person. He doesn’t care about anyone except his movie star clients. Shame on you!

It is on the third floor the make custom hats and price rage is $400-1000 almost

I have been buying hats from this store for years and years. Each hat is perfection. I am going to order that Oppenheimer hat because this store made the movie hat and I want one.

I absolutely give five stars to Baron hats Inc, from the wonderful customer service of Sonia, to the hatmaker Mark (who actually called and spoke to me on the phone which I would recommend up front if you're wanting something special or specific) All the way to the excellent packing and shipping. Yes they are a little on the expensive side and it does take some time, but you're getting something for the money and patience, perfection! Absolutely glad I went with these folks!

The entire staff at Baron Hats is incredible and let's not forget the customer service! They always go above & beyond and their work is just impeccable. Sonia, Mark, Gabriel, and everyone else are just a delight and I always appreciate them and their attention to detail. Great business all around!

The cowboy hat that I have ordered is a piece of art. Mark took measurements and suggested a couple of alterations to the original hat in order to fit my head and body shapes. His suggestions were spot-on. Even though I have not had further meetings with Mark for fitting and adjustments, the hat fit perfectly right out of the box when it arrived within the promised time interval. Both the quality of the materials and the craftsmanship are exceptional. Throughout the entire process, I have been in communication with Sonia. She was quick to respond, competent, and always patient. Now I cannot imagine ordering my hats from anyone else.

They completely ruined my hat and overcharged. They claim they cleaned it but it didnt look any different. The brim was changed and stitched horribly that the hat just sunk like a soggy mess. I recommend you find another business