Barrio Latino Hotel and Airbnb Riviera Maya

It has a cat. 5 stars for the cat. Other notes: easy check in, except POS machine didn’t work with our visa so we had to pay cash, but they were very easy going about it and let us pay at check out. Only negative is the bed was VERY hard, don’t know if could sleep on that all week. Outside area is beautiful.

Terrible experience. Told the hotel the next morning 10 am a friend arrives and wants to take a quick shower and had a 40 minute discussing about 15 dollar extra payment and what houserules mean. The room doesnt have a fully curtain see picture. Toilet didnt work twice in my 1 night stay. Really noisy it is fully in the party districs if you want to sleep before 3 am choose an other hotel.

location is great. walking distance to almost everything in Playa Del Carmen tourism district. rooms are clean but the whole unit definitely needed some upgrade.

Great staff, helpful and friendly. The room was ok and generally clean but there was some hair left on the sink and the shower barely worked. Is quite noisy as is in the center of the action. Has parking and is safe.

No one answers the phone, locks the front gate and hoteliers do not have a key to access the building except for one key given per room. Loud neighborhood until 2:30am or later, narrow cement stairs, not accessible, two parking spots, owner does not let you park even for a minute unless you pay for 24 hours. He pretends not to understand English when it’s convenient for him. No electrical plugs near bed. No shower curtain or floor mats leaving it slippery after a shower. No hot water (cold showers). Weak locks on the windows and no emergency exit.

The ONLY reason this place would could be considered “a good hotel” is if you were never going to be in the room and you just needed a place to put your head down at night. But even then, the office gets locked up along with the front gate when they want to go home. No one answers the phone! You won’t get a key for the front door or gate. You may get one key to your room, so plan to share it with whoever you’re with. Don’t get separated. Office manager pretends not to speak any other language, but Spanish if he does not want to answer you. Four out of five images in their marketing are of places which are not the Burial Latino hotel Airbnb. This place goes by over 15 names on various different platforms. See images

This place was perfect for what I was looking for. The owner and staff are very friendly. Only thing I didn’t appreciate is that they charge 50MXN to just hold my bag for 2 hours before my bus. If I want it for half day or overnight. But for a few hours… that’s just greedy and they don’t have a luggage storage, they put it under the stairs next to door. If you want to charge for storage, at least have a storage. As for people complaining about noise from club. I don’t hear anything from bother me.

I had to cancel my stay a couple days before the date of my stay, and they were super kind about it and were able to waive my cancellation fee!!! So accommodating!! Thank you very much, Barrio Hotel!!