hiba nafkha
Google
Rude behaviour by the staff. We were told to leave our umbrellas outside, but we wanted to place them inside our bag instead. Since they charge separately for each umbrella and for the bag, the staff member refused to let us put the umbrellas inside the bag, claiming she had already tagged them—despite the fact that we hadn’t even handed them over yet. We had simply placed them on the counter while getting things out of the bag.
We even suggested that she give the tags to the people behind us, but she refused and was extremely rude throughout the interaction.
Additionally, some people were smoking inside the venue, which was completely overlooked. It’s frustrating that they focus on trivial issues while ignoring more serious ones.