Battistero Residenza d'Epoca

This hotel has it nearly all,|very good rooms, nice bathroom with lovely shower, perfect location right in the centre, dozens of restaurants just round the corner. |The only thing that missed out was the breakfast, old croissants and no warm food. But the best cappuccino in town.|very friendly staff and most helpful.

It's very central and that has pros and cons.|Surrounded by restaurant and cafe. Excellent choices all around.|We used their restaurant too .It was soso; not great value for money. Same restaurant provided breakfast and that was very enjoyable.|Not nearby parking, and the parking lot is so tight so if you are afraid of driving tiny old streets beware.|We had top floor suite which needs you to carry luggage up two very old narrow steep tiny staircases (no elevator). At check in a helpful guy did this for us. In the morning, the guy working point blank refused to help with luggage. That was horrible service and the main reason for 2 stars rating.|I liked the bed mattress; very comfortable.|No free water provided. why? i mean hotels really should just add another dollar on to their price and provide it for convenience.

We reserved the rooftop suite with private terrace seven months in advance, but due to an IT mix-up the hotel double-booked it and assigned our room to another guest. We were downgraded to a smaller room and received a partial refund, but it didn’t make up for the lost terrace views.||The air conditioning worked when we got into the room but somehow could not cool the air later on no matter what setting was tried, so the room reached 26 °C by morning. The only windows faced a noisy plaza with bars open until 2 a.m., so opening windows was not an option.||Using the coffee maker overloaded the circuit breaker, and also there were a frayed fan cable and worn toilet fittings.||Breakfast was the one bright spot: fresh, high quality, and with great coffee!

Rooms are beautiful and spacious, good air conditioning, great beds and shower. Very friendly service, we got free tickets to museums, walking guide etc. Location could not be better just behind the Battistero and few steps from piazza Sala with all the restaurants.

In the first half of June this year (2025) my husband and I spent about 10 days in Pistoia, staying in Battistero Residenze d'Epoca. For most of the time, we had the room on the top floor, which has a magnificent view on three sides, taking in the back of the Baptistry, the dome of Santa Maria dell'Umilita and San Giovanni Fuoricivitas, we well as the rooftops of many houses. We had reserved too later to be able to have the room for our entire stay, but our room after that was equally nice, though not surprisingly, a bit smaller and with a view only on one side. The arrangements of the rooms and the bathroom were perfect for us. The people working at this small hotel were very helpful. For us, the location of the hotel was perfect. It is between the Baptistry (and a very short distance beyond, the Piazza del Duomo) and the Piazza del Sale (or Mercato). The latter has a lively fruit and vegetable market and many restaurants, including the excellent and creative restaurant of the hotel. One can pass from one side of the hotel to the other through the elevator! It opens on both sides on the ground floor. Breakfast service is not needlessly elaborate, as in large hotels in the big cities, but what was offered was plentiful and perfect for us. The pastries, which I understand are made in the bakery owned by the proprietor of the hotel, were especially good. I would not hesitate to stay in this hotel again if we return to Pistoia--and I hope we do. I should also say a word about Pistoia. None of our Italian friends had ever been there (some close Italian friends met us there during our stay, because we recommended it so strongly) and none of our non-Italian friends even knew where it is. The spotlights are on Florence on one side and Pisa and Luca on the other. A result is that there is a culturally rich Italian town that still exists almost entirely for the people who live there, though we were always kindly welcomed. I wish the people of Pistoia succcess in preserving their city and their way of life. Pistoia is a treasure.

Lovely place & lovely people. The location is perfect - you can't get any more central. Our room overlooked a very busy square... market in the mornings & full of lively eateries at night, but close the windows & shutters & virtually no noise comes into the room. Perfect! We were getting married in Pistoia, so stayed at the Battistero for 10 days. Breakfasts were lovely... different home-baked breads, cheeses, hams, gorgeous fruit tarts & really good coffee. Dana was brilliant - so helpful & friendly & she really got into the whole wedding event. She organised taxis to take us to the wedding venue & always greeted us with a cheerful smile. Nothing was too much trouble. We had several wedding guests who stayed at the Battistero & we all had a great time. The room was spacious enough to contain all our wedding things (outfits & other things we had taken with us from the UK). The shower was very good, the bed very comfortable & we never really heard any noise from other guests despite the hotel being quite busy. Definitely recommend this place. We were comfortable & well looked after & the location is bang central without being noisy.

Amazing hotel, perfect location. It’s in the heart of Pistoia, steps from restaurants, cafes, bars, sites and some of the best gelato I’ve ever had. Lorenzo was very friendly and helpful. Breakfast was good and the room was incredible. We had the top floor suite with a private terrace, the view was beautiful. We’d stay here again without a doubt.

This is our second stay at this lovely B&B. We stayed there before pre-Covid in 2019 and were fortunate enough stay there this year. Both times we stayed on the top floor in Room 401. The Deluxe King Suite with a small balcony but big enough for a table with four chairs and a table—the views were incredible almost 360. The rooms are so clean and well taken care of. Lots of little extras like shampoo, shower gel, body lotion etc. Views terrific even inside the huge room. This is a family run hotel and everyone is so kind and only wants to make sure you have a great time in this lovely city. Breakfast is very ample,,with so many choices from pastries, meats, eggs, fruits, cereal, juices and breads. Very convenient to great restaurants, including there own. We’ve tries many restaurants in the area, all very good, and their restaurant is no exception—fantastic. Convenient to transportation, ten minute walk to train/bus station. Would not consider any other place to stay. Thank you Dana, and everyone there for taking such good care of us. Lynda and Stan