Bay Bloor Radio

I went here to get headphones, after hearing about their amazing headphone wall. When I arrived I was greeted right away and shown to the headphones wall. It is amazing! Bradley was ready to help me find a great pair, and patiently showed me several options. This location has an incredible amount of variety, best in Toronto, for headphones. Super high-end to ~$200. Great value, and there is an in-store shopping discount too. If you need good headphones this is the only place to go.

Always an impressive array of high-end audio equipment at Bay Bloor Radio. I hadn't been to the store for a good decade or two, so I thought I'd drop by. The store looks great! The headphone wall was impressive. The variety of McIntosh equipment is also a highlight.

What a fantastic store, great products and salespeople. Dealt with Adam Wright, very helpful and knowledgeable. Ended up picking up an Advance Paris A-12 and it sounds as good in my living room as it did in the showroom! Can highly recommend Adam and Bay Bloor audio.

I purchased my first Marantz Portable record from Bay Bloor Radio in 1984 as a Radio Television Arts student at Ryerson… that was 40 years ago… This year I continued my journey with BBR as I moved back to Canada and purchase a Small HiFi B&W system from David Ivancic. As usual the customer service was 5 Star and the follow up I needed was excellent…. Last week I made another purchase this time with Addison the Headphone Expert… and I mean EXPERT… after 4 hours of review and countless try on’s of an whole spectrum of headphones and in-ear pieces … I arrived a pair of Campfire CLARA. Addison and David exemplify professionalism is the Audio Retail space! Thank you to you both

As anyone that has the audio-addiction knows, when you add a new piece to the system, it's incredibly exciting. There's anticipation, curiosity, and hope. When the piece you bring home doesn't work the way you hope, it's also incredibly disappointing. This was in no way BBR's fault - a display wasn't working on a receiver, and as a result, I couldn't access menus or make noise. I let my customer service person know via email and received a response first thing the following morning. Zero excuses - just an assurance that they wanted me to be happy with my purchase. They offered for me to ship the faulty unit back and have another out ASAP. I wanted to come back in and swap out the unit right away. When I arrived, it was quick, easy, and everyone including the technicians were a pleasure to deal with. They had the new unit out and tested it right away, saw the issues I had with the first unit and had me on my way in minutes. If you need anything audio, give Adam Wright a shout. He, and the entire team at Bay Bloor Radio know what customer service is all about.

Dropped in today to audition some speakers. After wandering around lost for a few minutes, I asked the closest sales gentlemen, who turned out to be Carlisle, for assistance. He set up the JBL L100s and KEF R3 Metas that I was wanting to audition after the seeing many YouTubers' videos raving about them - I was not impressed with either. After describing the sound I was looking for, he set up a pair of Sonus Faber bookshelves to AB - wow, the soundstage opened right up compared to the KEFs. For the next hour he let me audition up and down the Sonus Faber line up from bookshelves to towers. He even spent time for me to audition the $20k+ Maximas knowing that it was likely much beyond the price range I was intending to spend - nevertheless he indulged me. The stereo image they projected was something else. For context and to address some of the other negative reviews, I was not dressed particularly well and at no time was Carlisle condescending or arrogant. I believe that if you give respect, you'll get respect in return. I'll be back!

I had an amazing experience at Bay Bloor Radio store 📻☢️🔘 Store is running business since 1946❗️✅ a salesman by name Addisone McBurnie gave me a tour around store and I was truly impressed about quality of products and different brands this store is offering📍To get the best service and knowledge about your next purchase 📺🔊🎶🎧ask for Addisone👍🏼

I am leaving a five-star review for the excellent customer service I received from Neil at Bay Bloor Radio. Neil gave me expert advice on two TVs I was comparing to buy. He gave me an in-depth explanation on the different hardware, processing abilities, and overall build quality of the two TVs. I was literally 50/50 on which TV to purchase because I thought they were both awesome. When you are spending four figures on an OLED TV, expert advice is going to give you the peace of mind and confidence you need to comfortably make the purchase. Many thanks Neil.