Bay Gardens Beach Resort & Spa

The Resort is very clean. The staff is amazingly nice. One of the maintenance guys climbed a palm tree and got me a couple coconuts so I could make "Jack-O-Coconuts" for Halloween 🎃. The food is ok and I wish there was a larger variety of food to eat. All in all it was a wonderful stay. Thank you Bay Gardens Beach Resort for the great time! 🌴 🍹 ✌🏼 ♥️

Good location, however, the service was very lacking. Everything was a very long wait, from initially requesting the bottle of water that was supposed to be in the room on check in, to waiting to be seated at the restaurant. There were no washcloths provided in the room for the duration of my stay, and housekeeping did not add them on subsequent days. There were never any beach towels available although they have instituted a token system for the towels. Additionally, members of my group experienced all different levels of service so it's clear there's no consistency. A bright spot was Alton at the Pebbles bar who did provide excellent service!

This resort is a great place to stay during a visit to St Lucia. The accommodations are very good. The staff is friendly and helpful. The surrounding area is very lively with restaurants and bars. Of course, if you are there on a Friday night, do not miss the jump up partying. The hotel provides transportation to and from the party. Great for experiencing the island vibe.

Wonderful experience. Friendly, helpful and accommodating especially Nikel, from Hi Tide restaurant very attentive to all needs. We will certainly be back. The dinner cruise was so much fun, interaction kept it entertaining, lasting experience. All staff. Stephan front desk was excellent handling our reservations and making our changes quickly. Dwane was also exceptional and kind. Very appreciated this level of quality service is so welcome. I would give them the highest score!!

We arrived on October 4 and are staying through the 18th. The property is absolutely beautiful and when I say everyone has been amazing, I mean AMAZING! The shuttle service and the drivers have been a nice addition as well as the chair and umbrella service on the beach. The view from the third floor is lovely! My husband is 82 and 6’7” and although he’s been a good sport about it the two flights to our room are too much. The men at the front lobby have carried everything up for us and would do more if my husband would ask! The resort employees have been very accommodating and are moving us to a lower level on Saturday. I’m going to miss the view, so stay tuned for an update on our move 🤞

Upon arrival we were greeted by the staff, they were amazing, great custom service. I want to personally thank christel Augustin, Gail Harris and the beautiful talented Sandra Felix for an exemptional customer service. I felt like I knew those staff for years and I will be coming back all because of them.

My stay was okay overall. The food was generally very good, and my room was comfortable and relaxing. The highlight of my stay was my birthday dinner — a big thank you to Nickel, the Supervisor at Hi Tide Restaurant, who went above and beyond to make it special. He is an amazing employee and truly made the evening memorable.||Special mention also to Teddy, the Shift Leader at the bar, Kem from Housekeeping and Christel at the front desk for their warm and attentive service. They all made my stay an enjoyable and worthwhile experience.

This is an excellent Resort. The room was Spacious and clean. The front desk staff made our stay so inviting and accommodating. Thank you Shatal, Curlis and Stefan for making our stay a pleasant experience. The local delicious dishes and courteous dining room staff- Nikel, Candy and Kurlina made our dining encounter more palatable and enjoyable.