Baymont by Wyndham Flagstaff

I made a last minute booking and honestly It was a pleasure staying here, I’m so glad I stayed. It was reasonably priced for all the amenities. It’s Clean and comfortable. Beds are clean, neat and comfortable, the room had a microwave and mini fridge, there was hot water and the lights in the bathroom were awesome. They gave samples of soap shampoo and body wash. And towels were sufficient. I would stay at the hotel again. I recommend if you’re in the area to stay here.

Staying at this hotel was an absolute pleasure! From the moment I arrived, I felt warmly welcomed. The staff was incredibly friendly, and the check-in process was quick and efficient. My room was modern, spacious, and well-equipped – everything I needed was right there. The breakfast at the hotel restaurant was a true delight – a wide selection of fresh and delicious dishes to suit every taste. Additionally, the hotel offers excellent amenities, like a pool and relaxation area, which made my stay even more enjoyable. I will definitely return on my next visit to the area. Highly recommended!

I hope this message finds you well. I have a few questions regarding your services: Could you provide more details about the amenities included in your rooms? Is there a shuttle service available to/from the airport? Do you offer any special rates for extended stays or group bookings? Can I request early check-in or late check-out, and is there an additional fee for this? I look forward to your response and thank you for your time.

01/18/2025 Room Never again. My girlfriend booked online coming from AZ to Colorado. She typed 3 amenity’s in the search criteria. 1 being pet friendly. We did reservation 30 minutes prior to arrival. When we arrived noticed a sign on check in desk said no pets. We asked for refund. Keep in mind we just did reservation 30 minutes ago. Guy at desk with personality of a pet rock said it’s 90$ cancellation fee. So my dog had to sleep inside my truck in cold. We Wrapped him in blankets and I went outside to start the heater every 2 hours and check on him. On top of that in the tub when I looked in it had a large black pubic hair the maid didn’t get and the towels that are stacked over the top of the toilet had a long black hair dangling off them I saw while I was using the toilet. They don’t clean very well for sure. 🤮. The sink faucet was lose and top of sliding curtains were broke and wouldn’t move. The maintenance on the room was much to be desired.

The room is clean and the view is beautiful. The room was serviced during my extended stay. The staff are friendly and helpful. The breakfast is good. Great location near nice restaurants and shopping. Nice outdoor hot tub and swimming pool. I recommend this hotel to anyone visiting Flagstaff

You get what you pay for. Our room smelled horribly like cigarettes and mildew, even though this is a smoke-free property. The windows are not sealed correctly, so condensation built up and left the windowsill soaking wet. The bathtub faucet leaked a steady stream the whole time, and the bath towels smelled musty. The front desk staff were friendly and helpful. The free breakfast was pretty low quality, but, again, you get what you pay for, and, hey, there was food available for the price. It's a convenient location, and if it's all you can afford, then it's a decent option, but it's motel quality.

This particular Baymont inn by Wyndham should be an embarrassment for the owner and manager. Our small room smelled musty - probably from the mold on the bathroom wall. The two full size beds were crammed almost together;the refrigerator/microwave cabinet wasn’t connected to anything and wobbled; and the bathroom was ridiculously small. The breakfast room was like a crowded bus with everyone pushing to get to the waffle maker or watery eggs. All this for over $200 per night???? At least the staff was.trying to manage - that’s why I gave it a second star.

Positive: I can not say enough good things about this motel. This has been the best hotel we have stayed at for quite sometime. Thank you so much for the choice you made for us. It was better than better! Negative: Yes! I did not like having to leave so soon. It really was great!

This hotel had friendly staff and a comfortable bed. However, for the price there are lots of adorable motels to choose from. While there, elevator wasn't working. They originally gave us a king instead of two queens. In our new room, they must have not marked it as occupied because a new guest came in our room at midnight. After we scared her to death, she quickly left. Also, we got a 10 pm call asking if we wanted housekeeping and housekeeping still knocked on our door in the am.

Pros: I appreciated the complimentary breakfast however the eggs were overcooked, so just had some muffins and yogurt with coffee/tea/orange juice, simple menu items. Also the location in Flagstaff is great! Cons: It is basically a glorified overpriced motel, which should not cost over $100/night in my opinion since the quality just isn't there: property needs more maintenance and more cleaning. It did not have bed bugs which I was concerned about, however some hair here and there, stains on the ceiling from a previous roof leak, etc. I was woken up few times by the neighbors walking in the next rooms. Considering it was a Saturday night $110 perhaps was fair. But still, come on. May be I am too critical since I ran my airbnb for over 5 yrs.

Terrible customer service. The front desk staff wears EarPods and is laughing and talking while assisting customers. When asked to speak to a manager, the manager would not come out of the back room to speak with us.

Get rid of your mold and don't treat your customers like shit. I can't believe they are allowing costumers to stay in mold infested rooms! I was literally sick the next day! I used the bathroom in my room and what did I find the wall was leaking and black mold In the bathroom! I informed the front desk and asked if I could change rooms because I am very sensitive to mold and the whole room smelt of it. They said they were almost booked up so they couldn't move me because I already used the room! I asked if I could get a refund or money off the room and they told me they couldn't do that! I almost cut my losses and just left the place, but I didn't and now I wish I would have. This place should not be allowing people to sleep with black mold! The city or a health department needs to shut them down. If you read the reviews hundreds of them talk about mold!

The most comfortably bed in 2 weeks of traveling. Friendly staff great breakfast. Clean very scenic. Nice pool nice hot tub. I couldn't use them because they're outside. And it was hailing when I was there. Lol when I go back to Michigan, I'm gonna go back through Flagstaff and stay there again.

I rented this room as I was attending a beer festival in Flagstaff. The rooms are quite expensive throughout the city, so I thought this was a good value. There's no frills and nothing extravagant but to be honest, I had a good night sleep the bed was comfortable and they had all the amenities I needed. If I was doing this festival again, I would definitely go back as the continental breakfast was a nice touch and all the people are very friendly.

I checked into this hotel this afternoon and when I went to pull down the sheets I saw that there was blood on them. This is not only disgusting, but unsanitary. Truly, clean sheets is a basic housekeeping detail. How someone could miss the blood is beyond me. I'll never stay here again

This hotel is unsafe for children. The window air conditioning unit, A 1914 Ford Model T, being hand cranked to life, shook the baby and myself awake each hour during the evening. The floors are made of salvaged pallet wood. So, we laid in bed past midnight listening to the family of bandits upstairs, joyously marching back and forth from the bathtub to lay their clothes over a 20 foot span of railing outside.

Check in was easy. Room is clean, Hot shower in the morning, air conditioner works great. This place hit all the buttons! Great stay!

We got a room in this hotel this morning and stayed less than 30 minutes due to spiders, pet hair and bed bug eggs on the bed. As soon as we layed down you could feel the spiders crawling on you. We tried getting a refund asap and the guy at the help desk said he couldn't help us as only the manager Nate could approve a refund. I emailed him right away and called him after 10a to see if he could help. He claimed that he didn't see anything and that he stayed more than 2 hours which was a lie. We told him to check the cameras and conveniently they don't have cameras on that side of the hotel. We asked him to look at the cameras in the lobby and he said he would but because he didn't see anything, he would not be able to refund. He was very rude and I don't recommend you staying here. If you need to reach him, you can try but he's not helpful at all nate@baymontflagstaff.com

BOZO at the desk would not allow my guest to check into her room I booked for her even though all my info was logged into the website , then when I got there before her they wouldn't let her leave the d service dog alone in room while she obtained her clothes from the car. This huge hotel can only afford 1 ice machine clear down in the lobby. Ripped filters in the air conditioner with clogged filters. Bubbles in the wall of the bathroom. Vent filters in the bathroom full of dirt and hanging loose. Broken desk chair. Refer has no shelves. They do not clean very well stains on wall next to bed .

Stayed in rm 201, no lock on first floor alley adjacent room. In town, drove by- still no lock. Shame on Baymont

Wonderful staff, Nice room but a small bathroom counter. Pool was supposed to be heated but it was cold however the spa was pleasant. We received a 5 am wake up call that we did not request (there was a large tour group that we imagine we accidentally got mixed up in the morning calls). Included breakfast with plenty of options

I'm from San Francisco and My partner and I really enjoyed our stay here! The place was clean, and the staff popped by to clean daily. They literally changed our sheets and blankets for us the next day. The amenities were nice too. Heater, fridge, microwave, bathtub, etc. It was really cool cause when we hopped in the outdoor hot tub, it started to hail/snow. That was really cool! Plus they have a breakfast buffet that's included with our stay. We popped down there a little after 5am and there was a lot of food. Like, on the second day we got there after a HUGE group of tourists from France got there, and there was still plenty of food left. I was a little worried cause I saw some "meh" reviews. But honestly, I've been to air BnB's/other hotels that offered less, charged more, and weren't as clean as here. Lovely place. Staff was nice and hospitable. And it's close to the airport and in walking distance of grocery stores and plenty of restaurants. Reading some of these"bad reviews" has made me come to the conclusion that a lot of people are very entitled hahaha. Some side notes. The walls are thin. Yeah... Hahaha And the heating unit is a bit older. Our made sounds. Didn't bother us, but I know It might do some people. That's it Our experience was very good

You'll feel it as soon as you walk in. Something is VERY off putting about this place. Very small rooms. Crazy small bathrooms. Not really clean. All of that could be overlooked if it weren't for the unsettling feeling we all had the entire night.

Maybe if you guys can replace management starting with Nate email baymontflagstaff.com that would be a start Maybe he's part of the reason why you guys have 2 star ratings . We arrived at baymont Around 2 am in the morning. The person at from desk gave us room 134 not only did the room smell like it's the local dogs cage wich was the fist sign room weren't clean ,but as we layed there in the dark I felt a spider type of creature crawling on me I had to get my kids out!!!!! I went to tell office if they can give us another room the man in the office said it was the only room available upon asking for a refund no more then 40 minutes later The man in office said he couldn't do nothing because there was no manager in place at that time of the night said to call manage NATE Nate went on to tell me they checked the room and that nothing was there however buddy nate didn't show up till sometime in the morning when sun is out so anyone could of gone to clean the room by the time buddy Nate showed up perhaps Nate's mate running the night shift After speaking to him he pretty much said oh well room is clean n I can't give you your money back n actually has the audacity to actually request the pictures I told him I have THEN I TOLD HIM THERES CLEARLY VIDEO US NOT STAYING IN THAT ROOM FOR MORE THEN 30 MINUTES HES RESPONCE IS A CHUCKLE N SAYS THERES NO CAMERAS WORKING IN THAT AREA ,AGAIN THIS IS THE GUY MANAGING THE HOTEL . SO NOW THIS GUY WANT TO CHARGE ME FOR A ROOM THAT HAD BUGS IN THE BED AND THAT WE DIDNT STAY IN FOR MORE THE. 30 minutes SAVE YOUR KIDS N SANITY AVOID THIS PLACE WITH TRASH MANAGEMENT IN PLACE I WILL LOOK UP THE LLC RUNNING THE PLACE

I stayed here last week on business and was kept up ALL NIGHT with this 10+ year old RATTLE BOX of an AC. I got into a fight with my wife over staying here a 2nd week in a row because I had to come back to help my son move out due to graduating college. Well, 2 weeks on a row, 2 different rooms on separate floors THE SAME THING!!! I ended up shutting the AC off around 2am cause it was rattling so loud. It was never this bad before, as we've stayed here a lot through out the 4 years my son went to school. NEVER AGAIN!!!! Screw you Wynham!!!!! I'm soooo fricken tired and cranky right now! Now I get to drive back home on 3 hrs sleep! At the end of this you may save a buck, but YOU WILL NOT SLEEP!!!! Hotel Comp- the quality inn, Elpaso, Texas

Saw a review from May that room 102 has no lock on he window. I just happened to be in 102 last night and guess what, no lock on the window and it's July. I told the front desk clerk. I don't know that understood English really well and just said OK. Wow so bad!

Beautiful and clean Hotel. Accommodated our large group with 2 wonderful breakfast buffets.

Place deserves a boost. Came recommended to me by another hotel 10 minutes away because it's an affordable price, breakfast, decent accommodations, friendly customer service.

This is a motel. For a Motel, this room was nice. It was clean, the bathrooms were very clean and I had a nice rest after a 12 hour drive. I would stay here again.

This place is literally a dump. The carpet is old & worn. The wall paint are chipped & stained. The concrete are cracked & discolored. The ceiling has mold & mildew. No one was at the front desk for 15 minutes! Blood stained on the mattress. Hair in the tub! Gross & disgusting here. They claimed they are remodeling. But don't fall for this crap. Never coming back here again!

Stayed here one night (thankfully) to hike Humphreys Peak the following morning. I did not have high expectations given the price but considering the Wyndham name, I at least expected the place to be clean; it was anything but. The ceiling above my bed had a huge stain (see photo) and the bathroom was absolutely disgusting. Behind the door was hair and dirt (photo) and the shower was chipped and in poor shape. The sink did not drain, crusty fingerprints were on the picture in the room, and I dropped my iPhone cord and had to pull up the mattress a bit and there was dirt, food, and gunk all over underneath. I contemplated leaving and going somewhere else but the sheets seemed clean so we just wore our shoes in the room and then high tailed it out in the morning. This is a definite no!

If you like Motel 6 then you may like this place. Paint chipping on the narrow bathroom door, tile floors, cheap quality. The breakfast had scrambled eggs made from fake eggs which tasted nasty, the floor was dirty in the eating area, and the worker dragged a chair across the hard floor while guests were trying to eat. Not recommended.

So first things first When I told them my toilet was clogged and I asked for maintenance to come - the front desk handed me a gross, old, dirty plunger!!!! WHAT???? How disgusting is that???? I asked for a room change and the front desk said she couldn't authorize that. I will never stay at a Wyndham property again. This hotel is in major disrepair and needs to be shut down for renovations. The shower curtain was duct-taped to the wall, the bathroom tile was completely cracked, black mold on the sink counter, water stains on the walls and ceiling, broken curtains over the window, and some strange film on the window so you couldn't even see the beautiful Flagstaff view. Save yourself the headache and book a nice, relaxing room elsewhere.

It's not the nicest place I've ever stayed but it's not the worst either. We checked in Sunday since my daughter is starting NAU as a freshman this coming week. I searched for hotels months in advance, but there were slim pickin's of available hotels for this particular week. I needed affordable and not sleazy run down. I read the reviews, but I also drove by the property in March, and personally thought it didn't look too bad. I was wrong. It's not as bad as people are reviewing but it's also not very good. When I first checked in, I was impressed with the front desk gal. She was friendly and informative. It was a great looking lobby. Plenty of onsite parking. They have an elevator. We located our room and thought it was a great room. 3rd floor, quiet, overlooking the pool. I liked the need for a room key to access the elevator. Then, I went to take a shower. First thing I noticed when I got into the shower, was the previously used soap bar still on the soap shelf. Yuck! Second, was the mold in the silicone along the bathtub. Third, the mold on the ceiling. Lastly, the fact that we had a two double bed room and yet only two hand towels, and three bath towels. Shouldn't there be four of everything???? I probably should have noticed there wasn't a single washcloth in site, but well, I use my hands to soap up so therefore I failed noticing that. Also, the vent doesn't work! Making it hot & steamy in the bathroom. The next thing I noticed, was our window didn't shut aim the way. There was a gap. (Picture not included) Which was fine, because with the A/C on you can't hear anything anyway. If you open the window it opens much more than the 4 inches stated by a sticker in the window. I opened it nearly half way. I'm fine with that honestly, but two things, I have a toddler who climbs, and people were smoking somewhere below and the smoke made it's way into our room. Do therefore, I had to be careful. I can't comment much on the cleanliness of the furniture as I haven't spent much time scoping out the dirt in my room, basically because I don't want to find out! But I did notice on my fiancé's and my bed, there are burn holes in the sheets. Does nobody check these out before making a new bed??? The other thing I noticed, is these mattresses suck! They must be well over the 10 year replacement timeframe. Because the coils inside squeak very awfully causing both my fiancé and I to have a rough night of sleep both physically due to pain, and soundly because each time one of us moves the squeaking could wake the other one up. The plus side is, it has both a microwave & refrigerator. Top floor is really quiet. There is a back entry into the hotel property so that it's easier access than entering directly off 17 which can be insanely congested, and hard to enter or exit during high traffic volume times. There is a fitness center, a pool & jacuzzi, as well as a complimentary breakfast between 6-9am. It's also so easy to access the NAU campus and there are tons of places to eat, as well as a Target, Kohl's and a Walmart Superstore nearby. I can't tell you I'd stay here again, as I think they have some serious things they need to take care of/upgrade. But, for the convenience & price it's not too horrible. Just don't expect too much when you book and arrive for check-in.

I stayed here for a weekend to move my child into college. Very run down and overpriced. Really a shame because housekeeping does a nice job and the front desk staff was courteous. But the rooms are dated and the bathroom was falling apart. I won't be back.

If I could give it less than 1 star I would. I had $800 plus worth of my personal belongings "missing" after staying 2 nights here. I checked in with all my belonging and when I packed up to leave I told my husband that's weird things are missing. Sure enough when we checked closely my new $200 pair of sunglasses, Lululemon pants, my main bag, hiking equipment, ear beats etc. You get the drift ...all my nice stuff...Missing .... and no they weren't misplaced or left in the car. We called to talk to the manager and he told us to call the police and hung up on us. Should have read the reviews before booking. Worst experience in my 20 years of traveling and no help from management. Literally he said call the police and hung up on us. Calling the Flagstaff police now. After talking to Flagstaff police department they were able to recover my things. They told the police I left my things in the room and they were going to destroy them. The police was able to recover them and noted management was very aggressive. I think it's funny that I would take all my dirty clothes and makeup and leave random high dollar items in the room. I'll calling B.S. Thank you Flagstaff police for stepping in.

We stayed Aug 28, 2021. 2 double beds for $181.22 was a very high price for such a tiny room. It was like a motel 6, nowhere to put your suitcases. Aside from the tiny room, the things that were great was: The heated pool and jacuzzi Nice tub in the room Clean room and comfortable beds Free wifi Fabulous big breakfast The girl who checked us in at the desk, Corine, was super friendly and professional. She was very accommodating helping us with anything we needed like extra towels for the pool. She was great.

I have stayed at this hotel a couple times now. Great location, easy to find, plenty of parking. Decent continental breakfast (sausage, scrambled eggs, biscuits and gravy, cereals, yoghurt). It's on a fairly busy road but I slept through the night (I'm a light sleeper). However, the hotel could use some TLC (deep cleaning, touch up paint, etc).

The name Wyndham attached to this hotel gave me a false sense of security...this hotel is not one I will ever stay at again. In fact, I'm not sure I can even stay tonight. Not only are there clothes in a pile, from someone previous I imagine, but the smell in the room is nearly unbearable. It is a strong smell of perhaps carpet cleaner or room deodorizer that is clearly covering something worse. $400/night-WOW

Part of building feel and almost hit family just glad my granddaughters weren't outside. Room not really clean and very small for the price

Amazingly poor service. I am disabled, and told the front desk person. She made no attempt to move me closer to outside. I ended up with the room furthest from the front door. The Manager was unbelievably rude and bossy. Very bad experience.

After checking in and dropping bags we left for a few hrs,when we got back,couldn't get into our room went to front desk and they reset our keyboard only to get into our room to find all our stuff missing.Called the desk to let them know.So as my husband was checking things out opened cabinet to find a dufflebag in it with my tablet.Called front desk again ,told me to call police.as we were waiting for them to come this guy was at the desk complaining that he couldn't get into his room only to find out it was our room.Police came and after all was said and done, nothing came out of it because nobody seen him take anything. CALLED CORPORATE they said because police were involved they could not do anything. SO we are supposed to be happy that they refunded us our room,but nothing else. HORRIBLE CUSTOMER SERVICE. will never stay or recommend wyndham to anyone,We just got screwed out of 600.00 worth of our belongings and just supposed to eat it

The baymont by Wyndham was not very accommodating. Their continental breakfast was very cold and it goes to 10:30am but the staff would not replenish any of the food.so by 9 there was nothing to eat. The staff was not very pleasant. For having the name Wyndham this hotel fell shot of quality and service for the price

Don't stay here. The rooms are very very old with paper thin walls. My room smelled like urine and the manager wasn't very understanding. He said he'd move me to another room for an extra charge. You heard that right, same room with no pee smell for an extra charge! I called Wyndham hotels directly and told them the situation. I also then spoke to la Quinta off the I-40 and they gave me a killer deal to come back and stay. Hassle free and understanding. Also, the manager wanted to "inspect" the room first before giving me my money back. On the way back to the lobby he didn't even hold the door open for me. I understand you're upset because you lost a customer and your hotel standards were not upheld, but that's no reason to be rude to anybody. If the manager on duty's name is Nate, you should absolutely RUN not walk away from this place!

Stayed for a few days and I believe there is no customer service I felt like it is a hotel for the beach employees while servicing kitchen and attending from desk not even wearing shoes I think there should be a limit to be comfortable giving service. Please be profesional when servicing guest!!!! Use some shoes

This hotel is kind of janky. We were on the first floor and the windows had a sheer white curtain. The thicker curtains were fake and didn't actually close all the way. When the lights were on, people could definitely see inside our room. We were paranoid that someone would look in and break in. The fridge was so loud that we had to unplug it. The bathroom was strange. It was a dorm style shower with a flimsy curtain. It was handicap accessible so it had the bench and the adjustable shower head on top of a regular shower head. The breakfast is okay. They have bagels, muffins, yogurt, cereal...

Decent room, comfy bed. Good breakfast bar. Noisy elevator. Untrained front staff - seemed very confused when you asked them questions. Also when I parked, I had to park in an unlighted area and it made me very uncomfortable to walk to the building alone. Not a super place, but not bad for Flagstaff.

The room was def clean and looked good. Only issues were that the bathroom door knob wasn't working right and the hinges were coming off. The swimming pool wasn't ready but hot tub was nice. My kids enjoyed the breakfast which was big selection. The staff was very helpful and had a good attitude.

This hotel was extremely clean very nice people at the front desk, and exquisite rooms. the guests suck, but definitely not enough to deter you from choosing this hotel.

We checked in and put our things in the room then went to eat. While we were eating we got an emergency call and we needed to head back home. I went to the desk and explained our situation and asked for a refund. The manager didn't care and wouldn't give us a refund. We will never stay there again also the rooms are old and very smelly

We knew it wasn't going to be the nicest hotel stay ever and we were grateful for a last minute booking but if you come here, come bearing sleeping pills or something. The walls and ceilings are paper thin and once people actually go to sleep and stop keeping you up, you'll fall asleep in an uncomfortable bed with bad pillows and wake up dying of heat and then realize the AC wasn't ever on. So you get up and turn it on to find out it sounds like a space ship taking off every time the fan goes on and when it's not there's a consistent loud sound that sounds like a distant fire alarm. Thus you're now choosing between sweating all night or being kept up by the AC unit. I never write one of these but when the baseline expectation from a hotel is a decent place to sleep and it can't deliver on that, it's hard to not warn other guests.

We checked in coming through New Mexico. Parking was hard to find. Our first room was met with the door being open (I'm assuming to air it out). We were met with the smell of weed in the elevator despite the hotel being a non smoking one. Our room was met with the similar smell. We called the front desk because I didn't want a random charge for smoking when we check out. They were able to change our room to another downstairs. The room smelled clean but had a ton of hair from who knows how many people. My partner went downstairs disappointed in how she was treated. The owner made no attempt to help rectify this problem. He said that it's late and we wouldn't find another place and even contemplated just sleeping in the car due to his demeanor. We booked with hopper and the reviews showed it a great hotel but we have yet to see why. For $150 we were close to just driving 30 minutes out of flagstaff to Williams to get a better quality sleep. Ps some rooms have the heater doing a clicking sound about 30-60 seconds, making it hard to sleep at night.

Mid range accommodations at best. Not anything to brag about considering the price. Positives: -Front dest check in agent was nice eve though she was swamped -Relatively clean room -Many restos nearby Negatives: Terribly run down Musty smell from the heaters when in use Toilet ran constantly (until I turned the water off) Price was about $30/night too high for what we got Breakfast was mediocre( saltest eggs I've ever had) Altogether, not great but passable...Meh TBH most of the hotels in the area looked like they could use a facelift.

Stayed at the Baymont in Flagstaff over night for a weekend trip to the snow for my kids. Honestly, was very disappointed... The room was TINY. The bathroom handle was broken and there was paint chipping off the bathroom door. I was pretty disappoint as we paid a good amount of money for a room here on a Saturday night and it was run down. Now I'm broke and I feel like I wasted my money. :(

I'm not sure where to start with this place. On one hand, I just needed a room to stay the night in as we were passing through Flagstaff and get some rest before driving again. On the other hand, it was impossible to sleep due to the rattling air conditioner (which I am still doubting was functioning properly at all; 66° was not cooling the room down nor blowing cold air). I think I would have gotten a better- and cheaper- nights rest by sleeping in my car. This hotel is old, though somewhat renovated, but the lack of maintenance and upkeep is apparent throughout both the room and common areas. As for the bedding, three pillows is insufficient and a thick winter comforter is less than ideal for summer weather. Last complaint is that the lock on our room did not fully turn into the door jam which made the dead bolt fully in charge of keeping the door secured through the night. Pros: clean towels, hot water. Cons: everything listed above & an over abundance of insomnia mixed

This place is trash. If you want to stay in a room with spiders and have poor customer service then you might consider it. If that is not appealing to you then you should pass.

Double charge to my card. No proof of refund. Money still gone from my card. No resolution in sight. Nice property and friendly staff but look out for bad office practices and errors. Very poor management... Update: after finally having a conversation with the manager about our double charge issue along with bed bugs in our rooms, we were assured we would not be charged. Two days later, all the charges dropped off as promised. Two weeks after that, the charges hit my account again. Made a fraud report with my bank today. Wish I could give negative stars... just a horrible experience.