Alycia
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Pros:
- Staff at this hotel are 5*, nothing is too much trouble, they genuinely take an interest in you and your day, they are very knowledgeable and polite.
- The hotel is small and not a big commercial resort.
- Good range of free watersports equipment and free boat shuttles across the bay (set times), free bikes to use.
- Spa is excellent value for money.
- Free parking available.
- Food is good quality and tasty/gourmet. The sushi restaurant and chef are excellent! The food is pricey if you're not all inclusive though.
- The hotel is located on the quieter, windier side of the bay, nice if you want to be out of the busy town center, not ideal if you haven't got a car, the hotel can arrange taxis for you though.
Cons:
- This hotel is not a 5* in my opinion, maybe 4*, having travelled from the 3* Veranda Tamarin hotel, I felt they provided better facilities and a better room despite being of a lower rating.
- The sea view suites are the only rooms in the main part of the hotel, all the others are in a separate building on the other side of the road.
- The gym is not part of the hotel but is an independent one 5 mins walk down the road.
- I had numerous issues with my room (upgraded sea view suite) most of which were rectified, but I shouldn't have had to keep having and I stopped reporting in the end. The room felt well used and a bit tired, the overall finish although looking good on the hotel pictures is not of a 5* quality.
- My room was on the side of the hotel with the resteraunt and cleaners office, this made it extremely noisy - try to get a room on the other side of the hotel or 2nd floor.
- Overall this hotel is not very good value for money, I stayed in the Veranda Tamarin and Solena Beach, Belle Mare both lower rated and cheaper but 10 times better.