Bradley G
Google
If I could leave 0*, I genuinely would. Our stay has been nothing short of horrific. Where do I start?||||We arrived at 2.30pm to a backdrop of not being able to get into the building. The sign said from 2pm it was silence in the building, so we expected from 2pm as grim as it may be, we may be able to at least book in to this god forsaken place. What followed was maybe 2.5 hours where we were taken through the never ending rules, and finally shown our beds. The first rule was don’t talk no matter what time of the day, and if you even think of raising your voice or drinking alcohol, think again. Conveniently, you’re only given the sheet of paper with the rules after you’ve paid, and that’s where the miserable time begins. Don’t even think about fun because the hostel is placed in a point whereby a kindergarten somewhere will hear the the chatter long after you decide somethings funny.||||What followed was utterly disgusting in so many ways. ||||🐀’s - be prepared for big gigantic rats to meet you upon check in. This is kind of our fault, because we should’ve known there and then, however we were assured that they were just a hostel pet. DISGUSTING. Have maybe seen these twice in 13 years so to see them so openly was absolutely disgusting.||||Rules - ah the famous rules. When you arrive you’re greeted with a pamphlet of what you can and can’t do. Basically, from 2-5pm you can’t talk, and then again when 8pm hits don’t even dare opening your mouth. None of this is stated online so hopefully you see it beforehand unlike me. It took about 2 hours to check in as we were taken through what you can and cant do, and then finally when we thought enough was enough the worker lingered for longer uttering the rules further. ||||Rules extension - Last night/this morning, at a time we should’ve felt safe in our chosen accommodation, we went around at 2am and cleared up any plates etc in the hostel out of courtesy to get it ready for the morning. The minion on reception from the night before had left by the next morning, and the beautiful woman who helps with the cleaning was left. She was given instruction to close the kitchen and toilets for 36 hours to existing and new custom as punishment for a mess being left, meaning people were laid out in the common area hungry and exhausted as they were denied specialist snacks and liquids that were meant to start their day. It got to midday, an hour after checkout, and we were told that as someone in our party was due to check out an hour ago, they would be subject to jail and an inspection should police and the relevant authorities come. This was a complete surprise as 8 people (screenshots and videos can be provided) were allowed to stay 10/11 hours after checkout) the day previously.||||Clothes ruined - Don’t lean on anything as your clothes will be ruined. You’re not safe anywhere as the back of your clothes will show. When we politely asked if we could do a wash to sort it, the worker on receptionist nearly physically cried and it took 70 minutes to get access to the washing machine.||||Broken beds - We advised at the first available opportunity that the beds were broken, accompanied when you lifted the mattresses up with crusty, rigid tissue; remnants no doubt of someone having one off the wrist. The staff got defensive and irate about this, despite it happening on 4 occasions out of a travelling party of 4. I think the theme is just not to say anything and hope for the best.||||Excessive fines - if you lose your key, then fair enough there has to be a fine. This place takes it to another level and charges you €20-30 for losing your locker key, which is almost 6x anything anyone in the hostel has been charged, ever. As they say, ‘don’t lose your key then’ but if you do be prepared to spend the equivalent of 2 nights for a replacement key.||||Kindergarten - the ban on talking is currently 2-5pm and 10pm-8am but beware that there is a kindergarten there next door which means speaking is prohibited from 10am-2pm also. We were watching the rugby and politely told by the cleaner that the police were coming. By the way, the cleaner is probably the only positive of an otherwise rubbish stay.||||Punishment - because some guests left plates outside, the whole hostel was subject to a 36 hour facilities lockdown. This included toilets, kitchen, showers; basically anything that is promised on booking.com. The lovely woman who delivered the message was naturally met with resistance, as the disgusting owners swivelled in their seats whilst running their hostel which won’t make it to 2024 the way it’s going. - little tip - check the camera and target the people who left the mess, as it was toe curling to see people arrive to be told they were in detention, after they’d paid for a normal hostel experience.||||Atmosphere - what atmosphere? Don’t come if you’re expecting a normal hostel atmosphere as you’ll be met with the most infuriating people and rules ever.||||No alcohol - Yes - it’s a thing. Although they change the rules everyday, you’re not allowed to drink so if you want to have a couple of beers, in their own words, ‘take it to the beach’.||||To conclude this, we came 5 years ago to this hostel and it was amazing. This time, it was an experience that makes you want to cry your eyes out. Half hour of my life wasted writing this but well worth it to stop someone else staying here.||||Give the cleaner a raise as she’s lovely, otherwise your hostel is the worst place on earth. ||||All the best.||||Mortified customers