Neboysha Saikovski
Google
This hotel is a scam, there is no hotel at this location!
We paid for the hotel arrangement in Dubai through Orbitz agencies, (Orbitz Itinerary # 7476010033160) - Beach Hotel Apartment Dubai. However, when we arrived at the directed/proposed hotel location, there was no hotel - just an empty building.
Neither the hotel nor the agency Orbitz never informed us that this hotel was closed or whatever happened - we were charged and received confirmation from both the hotel and the Orbitz that this was a legitimate offer.
Their (hotel and Orbitz) failure to inform me caused my family, myself, my kids and wife left on the middle of the street in front of this nonexistent hotel, then being bumped through several hotels because all beds were booked in the surrounding hotels, then finally had to change 2 hotels due to bad capacity,plus I had to pay double the price of looking for a hotel in the peak season asa walk-in guest, and then because we had to pay the hotel we barely had enough left for food until our return flight date, because we spent almost all of our planned pocket money to pay for the new hotel since the one for which Orbitz took my money did not exist. ... that shock caused enormous stress,pain, and financial distress which led to nervous breakdown and anxiety and panic attacks
Later, I tried to contact the Orbitz for a refund but got no response for almost 2 weeks, which caused another level of stress - besides the worst holiday in our life, now I was facing a careless corporation who didn't want to reimburse me, which caused my nervous breakdown, I could not sleep or eat for several days, only after a doctor's appointment and prescription of a bunch of medications I could get some sleep and resolve the anxiety that was killing me on a daily basis.
I still have a nervous panic attack whenever I talk about this experience or even now when I write this. That stress level continued for more than 45 days,until they finally reimbursed the initial sum, but did not want to reimburse any other costs that they directly caused (price difference in the hotel prices due to being a walk-in guest due to their mistake).
We are looking for a lawyer who could advise us if we could sue Orbitz and Dubai Beach Apartment Hotel parent company for compensation due to health problems their mistake directly caused me or their Unfair Business Practices, such as the false representation of a good or service; false free gift or prize offers; false advertising; or deceptive pricing.