Silvio Pelizza
Google
I recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. While the service wasn't entirely bad, the amenities in the room were an absolute nightmare.
First, the shower was leaking constantly, day and night. Even when I was lying in bed, I could hear the water dripping, which kept me awake all night. This alone made it impossible to relax during my stay.
Next, the tap in the bathroom made a loud, screeching noise every time I used it, even for something as simple as brushing my teeth. It was extremely irritating and really added to the discomfort.
The general condition of the room was appalling. Several sockets on the walls were hanging off, and the place was generally filthy, as if it hadn’t been cleaned at all. This is supposed to be the Superior Queen Seaview room, which was quite expensive, but it felt far from superior.
The spa, which was supposed to be one of the highlights of the room, was out of order, which was a huge letdown. The view from the room was also terrible—what should have been a beautiful seaview was instead a road. Even on a sunny morning, the view was disappointing.
To make matters worse, basic amenities were missing. There were no extra pillows available, no iron in the room (which I needed to use last night), and calling for assistance would have incurred a big fee. It was a huge letdown from start to finish.
Overall, I would not recommend staying here. The combination of poor amenities, lack of cleanliness, and disappointing view made for a very unpleasant experience.