Beachfront Hotel Hokitika

The location is great with easy access to food, supermaket, shops etc I’ve never stayed at a 4 star hotel where I need to put a sign out for servicing. Next day we didn’t put sign out as we hadn’t currently left our room and the cleaner opens the door without a knock (and some of us weren’t dressed!) and just walked in! The room wasn’t clean, lots of dust - they seem to dust around everything. Wifi is not great. And can’t connect your device to the tv. Customer service at reception wasn’t helpful when I talked about the servicing of rooms. When the cleaner came to the room the next day with towels to service we were leaving in 10 mins - I asked them to come back which I could tell really annoyed them. I would avoid the restaurant for the price and the quality of the food. But also a $2.50 charge for a takeaway box! Ridiculous!!

Beautiful room (426) on 3rd floor. The ocean view was perfect. The only downside was awful WiFi. Breakfast was good. Location is fantastic. Beautiful sunny summer weather and no issues with room temperature.

Location was decent for a small town, with a mini mart nearby and several dining options around.The staff were very nice and friendly. One of my family members wasn’t sure how to use the heated blanket, so they didn’t take it out, which made it look like the room wasn’t used. The next day, the staff actually called to check if we were okay, as they were concerned we might have caught a cold from not using the heated blanket. I thought that was a really thoughtful gesture.

The location is the best thing about this hotel. Just a hop across from the beach and shopping, couldn't ask for a better place. Rooms were nice and basic. There were eno elevators in our building so we had to lug our heavy suitcases up two flights of stairs ourselves.

Stayed in Ocean View deluxe room on the second floor which had a balcony. Hotel is right on the beach seafront, with stunning views to the sea .... absolutely beautiful sunsets. Staff all lovely and helpful, food and drinks great. Highly recommend!

The hotel room was very clean and staff were friendly despite working on Christmas Day. The room we stayed in was facing the street but it didn’t affect our sleep. Bed was really comfy!

We're grateful to the Chinese-speaking staff at the reception. Also grateful to the manager for her communication and understanding. We spent a wonderful night. Falling asleep and waking up to the sound of the waves was truly wonderful.

I was prepared to hate this hotel as the most disappointing so far on our 5 week trip. It didn’t have any air con - it was a hot day - and we faced the prospect of having to lug exceptionally heavy cases up the stairs to our room. But to be fair some poor member of staff drew the short straw to lug the cases up the flight of stairs not only for us but for a tour group also checking in. I hope they pay him extra for such hard work! The air con is apparently only in 2 rooms in the hotel, the penthouse suite. However once we’d got over the initial stifling room, we put the fan on and it eventually did its job. On the plus side the beds and pillows were comfy, the bathroom well equipped and the shower pretty good. I even had a plug near a mirror to dry my hair, something that even 5 star hotels can get wrong. This is really the best of the hotels in Hokitika and it was just for a night. Ocean views are amazing when you walk along the beach.