Beau-Rivage Neuchâtel

We visited the restaurant of this exceptionally beautiful hotel on 31.12.2025 for croissants, coffee, and beer, and the experience was outstanding. The service was impeccable, the drinks were excellent, and the restaurant itself is truly elegant, offering stunning lake views paired with beautifully curated interiors. The entire property exudes sophistication and charm. We had previously stayed at this hotel in 2023, and that experience was equally memorable. A hotel that consistently delivers refined hospitality, timeless elegance, and exceptional quality.

Our meeting with the staff at the Beau-Rivage Neuchâtel was friendly and warm, setting us up for a conversation. We were able to get to know the staff, and with their help, we spent time in a calm and cozy atmosphere! I recommend this hotel to people because it has a restaurant, excellent service, and even a singer playing the piano. Everything was perfect on New Year's 😍

Belle Epoque lake side hotel walking distance from everything. Understated class although walk in customers on the terrace were sometimes not so classy. Nice room with a terrace was very relaxing. A R&C but not a typical one. Wouldn’t necessarily go back but no complaints about our stay

I had a great stay here- the location near downtown shopping was great, the view onto the lake was gorgeous, and travel/transportation to some beautiful hikes was easy and convenient. Ask for the traveler’s card to get discounted tickets to public transportation and tourist sites.

Everything was perfect and the cherry on the cake was the Bulgari products in the bathroom. A pure delight!

Deeply Disappointed by the Inhumane Behavior at Beau-Rivage Neuchâtel I’m writing this after hearing about a truly disturbing incident that took place at the Beau-Rivage Hotel in Neuchâtel. An Arab man traveling with his two young children, stopped at the hotel when his kids urgently needed to use the restroom. Instead of showing basic human decency, a male staff member rudely refused to let them in and told them to go away — even after the father explained that his children were in distress. The tone and attitude were reportedly harsh and dismissive, completely unworthy of any place that calls itself a five-star hotel. What happened reflects a serious lack of compassion, professionalism, and cultural respect. No child should ever be denied access to a restroom in an emergency, and no parent should be treated with such coldness. Incidents like this damage the reputation of Swiss hospitality and show how urgently some establishments need to retrain their staff in empathy and basic courtesy. I sincerely hope the management investigates this and ensures such behavior is never repeated.

The hôtel policy is wrong in that they refused to give a second shower gel assessing that one would be enough for two nights! So either don’t go to this hotel or make two separate bookings to check in to a new room on your second day to make sure you have access to the products on the 2nd day.

An amazing wedding, professional staff, excellent service, menus to die for!!!!!! The staff made my day the best day ever and treated me, my family and our friends like royalty. The bar was wonderful and the such a family friendly place. Kudos to Ivan Sylvestre and Sébastien Dubos are a fabulous team, Dream team for a wedding preparation.

I have stayed here several times. It's certainly the best location and highest overall quality hotel in town. It's very pricey and you still have to pay for breakfast. Which I have never had as I easily walk across the street for morning walks and grab something small, eat less, and pay less, while getting some fresh air. The hotel staff are all very professional and helpful. The rooms are decorated in more classic styles and the lighting in bathrooms are excellent. The amenities are adequate, you also get your bedding turned in the evening and more or less feel you are pampered! I loved my lakeside view room back in the last summer. Bigger room as well as the one I just had last week.

Excellent hotel. I had a room overlooking the lake, while the windows are quite small this hotel has old world charm in spades. The included breakfast is just what is needed to start your work day, although the 'scrambled' eggs could have been done a bit more, which is to my liking. I also had a couple of beers in the bar and dinner one night. The food in the restaurant was excellent and service was also exceptional. The hot foie gras appetizer rivals others I have had in Paris, the white truffle risotto special was truly the best thing I have tasted in many trips to Europe and the several mini-tastes of appetizers and chocolates for dessert, which were included in the meal where all quite delicious.

Fabulous hotel. Great food and bar. In the heart of the city with a beautiful waterfront. Staff was friendly. Room was a nice size and the beds were so comfortable. The bathroom is amazing.