Steven M
SerpAPI
Overall terrible service and terrible food. Had a group of 14 people which one of them spoke with the manager to reserve a table, 3 days in a row, at a certain time. They seated people at our table 10 minutes before the reservation which forced all of us to stand for over an hour. The host was extremely rude, gave everyone attitude and made no efforts to help the situation. Did not even bother telling us our table was ready, he told another waitress to seat us down. The only person at that point who served us properly was the busboy, placing forks and knives. Every entree that was brought out was given to the wrong person, everyone had to switch plates across the table. Manager comes out trying to ease the situation but only makes it worse, tells us she will give the birthday boy useless sparklers and 10% off the bill. Bill came with no discount and after the millionth apology, the manager took the bill away for 30 minutes to come back with 10% off saying they "accidentally" charged for an extra person. For a restaurant in this area, it is a big disappointment... Even a chain such as Applebees for group parties never gave me trouble like this.
