P
Google
I was disappointed when I received my first room because there was no hot water, especially in January in Ireland, which is a very cold country. I think this is something essential that should be checked before giving the room to a guest. After I reported it at reception, they gave me another room, but I had to move all my things from one floor to another by myself because nobody helped me. In the new room there was hot water, but the kitchen extractor fan did not work.
The room is comfortable and has a small kitchen with everything you need. However, the windows do not open and since the extractor does not work, cooking smells stay in the room and on clothes.
The location is very good — if you take the Luas, you are in the city centre in about 20 minutes. The aparthotel is new and the decoration is very nice. The staff is kind, although some could be more friendly. The girl working at breakfast was very nice.
I was also disappointed with the breakfast. It costs €20 and although there is a lot of food, I am not someone who eats much in the morning. I only wanted something small like a coffee, but she said the full €20 had to be paid anyway. I think this price is fine for people who want a big breakfast, but it is too expensive for those who don’t. I think they should offer the option to pay for individual items.
Overall, the hotel and the area are very nice, but some things still need to be improved.