Beech Meadows Ski Shop

We had reservation for equipaments, but we got there almost 11AM, it was untill 10AM, but the lady made an ugly face, like if we were getting the equipament for free, no, we were paying, she sent us to a line, to use a computer that had a line. I mentioned to my husband that I didn’t like for the NO SERVICE, we left and went for Fred’s ski rental, BEST CUSTOMER SERVICE. Good luck with those people that don’t like ppl.

Great prices and always friendly. This is our rental spot for many annual trip to ski. We always remember the dog. We don’t know his name but we noticed. I like that they updated their paper system to a a computer so it had all my info ready to go. Note that during peak season they want you to check first if they have your rental sizes.

Not the best experience. The staff didn’t seem very welcoming, and the whole process felt disorganized. Their computer system kept glitching, causing delays, and it was clear they didn’t really know what they were doing. If you’re looking for a smoother, more professional experience, I’d highly recommend checking out Ski Celebrations or other nearby shops instead.

I’ll give these guys a shoutout for their guidance. We showed up 20 minutes late to pick up a two day rental and half the gear was not available… understandably because we missed the cut off time even though we called. The clerk politely said their inventory is limited and all by reservation. Our gear was already reassigned by 10:20. He recommended White Wolf Lodge 3 minutes away which was an excellent. recommendation.

Everyone in there was super helpful, the lady working with us was so nice and friendly and made sure we were set to have a great experience on the mountains with our kids. Can not recommend this place enough! They have great rental prices, everything you need and a friendly team of people running the shop.

The staff here is amazing! We especially enjoyed meeting ozzy. All the equipment rented was in great shape at a good price. We were able to get a solid deal on skis. Definitely recommend this ski shop!

Incredibly nice people and they will try to accommodate your equipment needs and any changes that come up. They are great to me and my two sons who rented snowboards. One note – their goggles are not great for heavy snow conditions – you may want to purchase a good pair for yourself versus the ones they have available to rent.

These guys came through in a pinch for us with some snowboard rentals on Saturday night. We really appreciate their help! The gear was in good shape except for two different bootstraps that we were having some difficulty tightening up effectively. But we made it work!

In maybe the coldest week on record where things were closing all around us unpredictably Beech Meadows got us outfitted (we skied in -38 windchill!), warm, safe and went above and beyond in working with us through the various closures and rental days. Fantastic work!

I have been going to the ski shop for about two years to rent boots. Recently, I bought a new secondhand snowboard that unfortunately had holes drilled straight through it where the binding hole should be. Now I'm not a snowboard expert, so I didn't see an issue with this, but I decided to bring it into the shop just to get their opinion as I was already renting boots inside. They immediately told me that the board was not good and that it was not safe for me to ride. To say the least, they hooked me up. I've been going to this ski shop since I started snowboarding because it's the closest one to the mountain and is a lot cheaper than renting at the actual resort, but from now on I will continue going here because the customer service is phenomenal and everyone in there is so friendly.

The staff were so friendly and helpful and nice. I couldn't be happier with it. The prices were better here than at Beech Mt too

The staff was so so nice. We went in with 6 people needing rentals during the week of Christmas when they are super busy. They spent time with us and were so kind, helpful and accommodating. Their equipment was perfect and their prices were the best in the area. I highly recommend them.

Best ski shop around! I have been skiing for 19 years now, and this is always my first stop going to the mountain. The staff is friendly and the equipment is phenomenal. This season my skis had the tags just torn off and using brand new equipment. One of the cheapest prices on the mountain. I've bought clothing, ski gear, and rentals here, and I will definitely be coming back every year!

My family and I just finished a Christmas week ski trip to Beech Mountain. Rather than renting our gear at the resort we called the really nice folks at Beech Meadows Ski Shop. Located just 1.2 miles from the slopes this shop is loaded with like new Head Skis and boots that fit me like basketball shoes. Literally, made several trips to the car while skiing and never had to take my boots off because they were so comfortable. The shop was full of courteous and helpful staff to fit our family of 5. The helmets we rented were new and we never once had any equipment issues while on the Mtn and paid 20% less than the cost to rent at the resort. I would highly recommend this shop for any equipment needs as well as their broad selection of merchandise and other essential gear. Thanks Nichole and Lucas. Shawn Lance Ooltewah, TN

Super rude and unaccomodating. Very passive aggressive. I would rent your skis and buy supplies down where you live to get better rates, which is true abywhere you go.

Be extremely careful with the gear here! I don't think I've ever given a 1 star review in my life, but my experience here was truly dreadful. I rented out ski gear and found a box cutter blade in my boot. By the time I realized it was there, I had already been up and down the mountain a couple of times, while the blade burrowed its way through my ski sock and cut my toe. Fortunately, I was able to walk just fine, but God only knows what kind of infection I may have gotten as a result. I called the ski shop to give them a heads up that I needed to discuss this once I returned the gear. The shop manager was nice, but did say that he's only authorized to refund my rental fee and replace my cut-up bloody socks. Why the owner wasn't there to discuss, I will never understand. I was given her number and told she's the one I needed to speak to if I was still unsatisfied. I don't think $50 and a measly "yeah, sorry that happened to you" was good enough (maybe I'm too picky). I got on the phone with the owner and one of the first things she said to me was "how do we know you didn't put the blade in yourself?" We weren't able to resolve everything during that first phone call and after trying to contact them multiple times since then, it's been radio silence. Do yourself a favor and rent somewhere else. Clearly they don't inspect their equipment closely enough before they sell it to you, don't take a chance if you can avoid them.

Loved the friendly, helpful service we received from everyone at Beech Meadows. We will absolutely rent from them every time we return to Beech Mountain.

I have rented skis from beech meadows for a couple of years. I cannot imagine going anywhere else. They are SO generous and SO accommodating. I wish everywhere in the country was as nice as they were. Thank you for making this part of our trip so easy!!! We will always be back =) if I could I would give 10 stars.

Amazing staff!!! Easy online reservation system for rentals where you can pick up the night before. Even during high volume times, the staff was incredibly friendly professional, and set us up with great gear.

Be very careful and inspect the equipment from this place. I rented Snow boarding gear from Beech Meadows and it fell apart after about two hours of use. When I complained about it the staff turned from country friendly to plain nasty. The manager told me there was nothing she could do and then turned around and walked away. It isn't about the money, but the complete lack of customer service and attention to equipment safety. The equipment from this place is downright dangerous. Stay Away!

I needed to grab a Beech Mountain sticker to add to my water bottle before we left. Ran in quickly, picked out a sticker and went to pay. Owner was so sweet and said it was on the house...really brightened my day!!! Will definitely rent my skis from here next time we visit!

Beech Meadows is the best ski shop in town! We came to town to ski over President's Day weekend and the rentals were all sold out at the resort! We headed to Beech Meadows and Emma was amazing! She and her husband (and beautiful pup!) manage the place and they have superb customer service with cheaper prices than on the slopes! Highly recommend to anyone that is planning on skiing at Beech Mountain.

I usually don't give 5 stars to ANY place, but these guys really are awesome. They helped me with directions and everything then the manager found out my husband was military and gave me a discount! I highly recommend them!

We went to Beech Mountain for my 50th birthday to ski and snowboard. This place had exactly what we wanted to rent when we wanted to rent it. They were friendly and accomodating. They also rent ski helmets at a reasonable price. In one instance, they went out of their way in accomodating us. Also, you can buy your ski pass from them at a discount, so the total cost of renting and skiing Beech is lower than anywhere. We will rent from them again.