Alex Quinn
Google
Absolute awful place, no respect for the deceased. From the tire mark over my grandmothers grave (I’ve added a picture and circled it so you can see it yourself), to them taking over 2 weeks to put a temporary marker they were paid (immediately) for, no one has the respect or decency to even apologize for their error. I’m being told “few day few days” every time I call in with no sympathy for my situation. I’m disgusted. As if we aren’t already mourning.
I understand things happen, and there can be delays- at least have the respect to call or even email letting me know the timeline. I have called in now 3 separate times in 2 weeks with ZERO information given to me. The first time I’m just told a few days, the second time I’m told “I don’t know why the order hasn’t been pushed through yet, but I’ll do it now, just give it 3 days” the 3rd time I call in I’m now being told, it’s still not done, give it a few more days and they will now call me when it’s done. I asked to be transferred after asking why it’s taking so long I’m then told “I don’t have that information so I don’t want to say anything and it be wrong” is that a joke? I ask to be transferred to someone who does I’m then told “I don’t have anyone I can transfer you to right now, I can put a note that you want to be called.” Like my god. My grandmother is dead and you sit there emotionless AND unable to do your job. Do better. What a disappointing experience. The rating of this place makes a lot more sense now.