David V.
Yelp
Spent the weekend and "upgraded" to a king room (#46). This room is separate from the hotel proper, and is accessed by a flight of stairs via either parking lot or street front stairs. It is over a spa/salon, which allowed us to hear their thumping music when they opened, and their parties held after hours.
The room itself, while spacious, was in a sad state. Torn wallpaper, windows that leaked cold air (and it was 16 deg. F), blinds that didn't work, and furniture from the 60s, a large closet with 5 whole hangers. The TV was the size of a computer monitor, while modern upgrades like more plugs, adapters for USB plugins, etc., were not available.
The stairwell going to the street (10-12 steps), did not have a railing, which I consider unsafe (it meets code?). The doors had cheap locks that look to be easily defeated. The bathroom setup was strange: tub/shower with toilet and sink on one side, with a sink and long vanity on an opposite wall on the other side of the room. There is a step-down from the toilet area, so if you're not careful, you could end up going over the railing of the steps.
We experienced life over a span/salon. In the mornings we heard their incessant thumping music, while at night (after hours), we heard their loud partying.
This room comes with a reserved parking spot, which was often occupied by other cars, and to sum it up, the front desk staff didn't offer one apology for any of this! "We can't do anything about the cars" (oh no? How about at least a parking cone or a sign threatening towing!). "We don't own the salon" (ok, but how about contacting them and letting them know some folks have complained!).
We were charged $350/night. Maybe that's normal for the area, but I would have expected that some money was spent on the rooms, and training staff.