Behavioral Associates

When I first met everyone at Behavioral Associates I was immediately given a warm welcome by not only people at the front desk, but by all of the staff I interacted with in the office. Starting the mental health care process can be very intimidating, and being welcomed by an informative and helpful staff makes all the difference between finding the necessary care and feeling invalidated. Accomplished therapists like Anya Shumilina and Natalie Wallace expanded my understanding of not only CBT, but DBT as well during group therapy sessions and individual talks. If you are considering visiting Behavioral Associates I highly recommend it for both new methods of tackling mental health care without medication and passionate workers to facilitate the process.

I was dealing with a bad nervous breakdown and felt like I was lost with no hope until I found Behavioral Associates. From day one Dr.Reiner and his staff made me feel welcomed and safe. The therapeutic sessions, tools and friendly environment helped me to overcome my depression and anxiety and I am in such a better place now. I still have monthly sessions and at each session I learn something new in dealing with day to day life events that produce stress and anxiety. I am so grateful and thankful.

I attended this clinic for a few months and had a great experience overall. I do agree that the focus is very much on neurofeedback treatment; I was not entirely sure that this was for me. The recommendation was for sessions 2-3 times a week, and at $350 and hour it would be an understatement to say that this is a challenge on a student budget. Let alone the time commitment. Be prepared for this. Whilst my therapists were young, I don't think it is doing them justice to write them off as "inexperienced". Alex and Pamela are very professional, highly qualified, intelligent, and caring. Group DBT therapy with Dr Scott Lloyd is relaxing and illuminating. The psychiatrist, Dr Speken, is outstanding. Something that bothered me was the policy of charging a penalty fee for missing a group therapy session with less than 48hrs advance warning. Seemed too stern and sort of insensitive. Nonetheless when I expressed my dismay the charge was lifted and an explaination was given. If you have the time and means and you are serious about self-improvement/ getting better I do recommend Dr. Reiner and his team. I hope to return at a less turbulent time in my life to reap the full benefits of treatment here.

Behavioral associates provides a safe and comfortable environment for me. I thought the therapists were engaging and really took the time to take care of me mentally. I would definitely recommend this agency for those looking to seek services!

Behavioral Associates have changed my situation from hopeless to hopeful. I am still a work in progress, but I am improving after every session. The staff is very professional and caring. I highly recommend Behavioral Associates (especially when you have already tried every conceivable option!)

I received treatment for fear of flying here and am extremely satisfied. The sessions definitely helped me face my fear and realize that so much of it really is in my control. I recently returned from an overseas trip and whenever I felt anxious I listened to the recordings and did the deep breathing exercises I learned at Behavioral Associates. This allowed me to relax, something I have never been able to do on a plane before.

I must say this place has truly changed my life. After suffering my whole life and then having what I'd consitute as a mental breakdown, I'm living generally an anxiety free life without using medication. I thought this would never happen, but behavioral therapy is something I recommend to everyone around me!! The staff is not only friendly, but they are relatable and talk to you in a way that doesn't feel like the other stereotypical therapy offices. They just get it and treat you like the human you are! Anya is amazing and I couldn't be more thankful for her compassion and knowledge. Give it a shot with them!

I was having anxiety, panic attacks and insomnia last year and started seeking help from the experts at Behavioral Associates. Dr. Reiner performed an intake eval and then properly matched me with Anya who specializes in these types of conditions. I am now a much more balanced, mindful and calm person who feels empowered with an armada of useful strategies and techniques to manage and regulate stressful situations in my life. I will say that I believe my own personal investment in this process (I did homework, reading, exercises--I treated it like a course/education) has also contributed to my successful journey through a durk tunnel and into a more calm, inviting and optimistic world. The staff at Behavioral Associates is fantastic, and I definitely recommend Dr. Reiner and his team to anyone who is looking for support and help in whatever they may be going through. If you're reading this review and trying to decide if you should seek therapy or not, I would say do it. What's the worst that can happen? You'd go a few times and then decide it's not for you. What's the best that can happen? Your life changes for the better and there's no turning back, only looking forward.

I had a terrible experience with Behavior Associates (BA) -- and their billing and scheduling platform, Headway. BA assured me they took my insurance, scheduled a mandatory intake, and then assigned me a therapist, and we began sessions. Only later did they say my insurance didn't cover their services, but that I could pay out of pocket. When I said I couldn't afford that, they said I still had to pay for the intake and the other session becuase I "had received services." Meanwhile, I checked with my insurance company, which said neither BA nor Headway had ever inquired about coverage for me, and that their actions "seemed suspicious." Only after I informed BA I would file a complaint did they agree not to charge me. Wasted my time and trust. Shameful.

When I first walked in to Dr. Reiner's office I had no idea what therapy would be like. However, I felt very calm and welcomed when we began our conversation. He was quick to teach me, that I should not dismiss my anxiety, but embrace it. Just because some things I am doing are successful at the moment, does not mean they will always be. I should not be so hard on myself. Dr Reiner taught me that the ability to both accept and deflect criticism is a very valuable skill, a technique he applies to himself when working through his negative Yelp reviews. But as we both agreed, these types of things are easier said than done. Even though he hasn't replied publicly to any of his haters on Yelp, I got the sense that he has acknowledged these issues and is working to try to better himself. In a way, he almost took pride in accepting negative reviews. And I guess you could say, in this case Yelp is the therapist's therapist.

was so excited when I found this facility. I even referred them to other people. They charged me a few thousand dollars, had me do tests and promised to help me get through my current situation. Once I expressed again I was going through a rough time in my life and didn't have any money to pay for a drs note I needed they wanted to charge me I have never heard back even regarding the few thousands dollars they charged me without a receipt or invoice. I feel I was taken advantage of in a horrible time in my life and was so trusting of myself and my loved ones it's truly disturbing.

I was worried when I saw these reviews but we were having a hard time finding doctors in our network - but know that there are a lot of doctors at this business. I am not sure about Dr. Reiner but my teenager saw a psychologist in the CBT program for several months and she was great and really helped my child. We moved out of the city otherwise we'd still be going here. Don't let the reviews scare you - but do thoroughly vet your particular therapist. Now if you want to know about scams, it's the doctors that won't take any insurance and charge $350 an hour because they went to Harvard and apparently only want to help wealthy people get well.

I recently went to Behavioral Associates for the first time and I was very impressed. They have incredible equipment for VR Therapy as well as being extremely welcoming and helpful. The environment is very warm and friendly and I felt very comfortable. If you are considering a visit I would greatly recommend it as you will feel very welcomed and I'm sure all your questions and concernes will be answered.

Robert Reiner and his behavioral associates business is absolutely a sham. they do not provide any real therapy. He is basically a pimp for the therapists that he hires to "help you". I went to counseling for a simple issue with my wife. He assigned to Elyse Kupperman who could not legitimately help us to save her life. My wife and I decided it would be better for us to not talk to any more therapists. These people are the worst.

IF YOU DIE, IT WILL MAKE A HAPPY DAY FOR YOUR DOCTOR??? Like me, if you are seeking the type of treatment which Behavioral Associates claims to offer, it may be because you are also feeling pain, hurt, loss, hopelessness, confusion, anxiety, depression, or suffering due to mental illness in some form. I've been there. And, on my darkest days, I've thought about taking my own life. I did not care about myself and I thought no one did either. But, after expressing this to my doctor, I learned that taking my life will affect the lives of others. Because... if I were to commit suicide, my doctor would have 45 minutes of newfound time! That's right, instead of being burdened to spend 45 minutes with me for my weekly appointment, my doctor will be thrilled because he gets to leave the office early instead! After being forcefully shuffled around in this office like a deck of cards at a Las Vegas casino, I found hope when reassigned to one of their more senior doctors, who shall remain nameless. Having suffered from a serious mental illness throughout my entire adult life, I take deliberate steps every day to ensure my own well-being. I have worked incredibly hard to improve my life and I fight for happiness every day. This includes skills I've learned through self-taught CBT/DBT and taking monitored medication as prescribed by my psychiatrist. I was a patient at Behavioral Associates for approximately 1.5 years. I like to think I was an ideal patient- fully transparent, never missing an appointment, paying in full in advance, and truly committing to the program. However, two weeks ago, when I expressed to my doctor that I had "reached my breaking point", wanted to die, and was cancelling my appointment, he dismissed me faster than someone out of queue at the DMV. I was disgusted and horrified by his response (an e-mail) that brushed off a very real concern of mine. His flippant response gave me the impression that he would be happy to be leaving the office early that day. There was a complete disregard for how I was feeling and not so much as a care in the world whether I lived or died. It's strange because even the homeless man that sits outside the local McDonald's... yes, even HE asks me, "How are you doing?" The treatment at this establishment is abominable. If you're reading this review, it's because you or someone you know suffers from mental illness. I know first-hand what you are going through. ALWAYS REMEMBER, someone out there DOES care about you and suicide is NOT a solution. Take care of yourself and find the treatment you need and deserve because things will improve. Call 911, the National Suicide Prevention Lifeline at 800-273-8255, or NYC Well at (888) 692-9355 for help. Things will get better... just not if you go to get treatment at Behavioral Associates.

So far, my experience has been great. Brie in the office was very helpful in answering my questions and getting me set up. Anya is a great therapist and clearly cares about her patients. As someone who suffers from MTBI and has been to several neurotherapists, I would recommend this office to anyone interested in neurofeedback/mapping.

This place literally saved my life. Anya is an amazing therapist and everyone there has made my experience a positive one. Very grateful for this place and what they've done f

This is a great office with many highly qualified therapists and social workers on staff. Even the office staff are awesome and personable. You meet with the head of the office for an assessment and then he matches you with one of his staff that he believes will be the best fit. And he was spot on with me and my therapist has been a dream for the past two years. I'm so grateful for this office and everyone that works here. Easy to get to location with lots of great businesses around so I can have my session and get errands done. Really fantastic - highly recommend!

Behavioral Associates has a really unique and innovative approach to behavioral health. They are always looking for new treatment methods, technologies, and information that they can give to their patients to make them feel better. They truly are on the cutting edge of behavioral health. I had the opportunity to work with them on a research project and they were extremely professional and accommodating. The entire staff, especially Dr. Reiner, truly cares about the well-being of their patients and doing whatever they can to help. It was really a pleasure working with them.

Dr. Reiner is a competent, caring and sharp therapist. He worked miracles with me and with the many people I referred to him. His recent issues do not correlate with his character, which I have known for more than 20 years to be highly ethical and professional. Something is VERY fishy here, and there are many people with access to the office, as Dr. Reiner is a teacher as well as a therapist. He employs many students, and treats his patients with respect. It looks to me like someone took advantage of him. I wish him only the best!

I can't speak for adult treatment but for my child, this was a complete waste of time... half a year that we won't get back. We came in with a diagnosis and to receive treatment and they refused to treat him for that and wanted to treat him for something else because "they don't believe it" and were "positive" neurofeedback will almost be a cure after 40 sessions with results after 10-20. They showed us the results from before and after 15 sessions and how amazing he was doing but it showed no change on my childs' everyday life who is struggling with self control and focus... when I wrote his therapist saying I wanted to discontinue the sessions I never heard back from him, like my child didn't matter at all! This is a child's life you could be saving... don't bring your children here they don't care they just want to collect the money. It's sad.

I agree with Valerie. This guy is a complete crook and completely egotistical. Charged me 185 dollars for a 20 minute consultation after he told me it would be covered, and the whole time all he did was try to sell me on "biofeedback" that I'd have to pay for. Complete shady snake. Avoid at all costs!