eternal sunshine
Google
This is really a clean and beautiful airport, but here is the catch.
Arrival: Only 2 counters were open for tourists, but it was around 3 am. 30 minutes just to leave the customs. The passport inspection was thorough. You need to have your thumbprints scanned and fill in an arrival card upon arrival. Besides, if you were born with a suspicious look, they might ask why you come to China. I was lucky to skip this one. Keep it professional and confident. You will do fine.
Ordering taxi or DiDi (Their famous driver app)? Upon arrival, head towards the e-hailing bridge opposite Starbucks. Please note that once you walk towards the bridge, you can’t return to the airport. Once you walk to the bridge, take escalator to the lowest floor. Your didi drivers will wait for you according to their waiting number area. Remember this. There is a number assigned to every driver. Read the pillar. AND BEWARE, there is a group of unlicensed taxi waiting for you there. They will bug you. If you can speak Mandarin, you will be an easier target. Ignore or avoid them. To be safe, walk towards the e-hailing waiting area once your didi driver arrives.
Departure (bye china): There are 3-4 customs check, the system here is very very thorough (unlike Singapore), and it took me 30 minutes to fulfill all their standard inspection. Follow their rules and try not to keep any liquid in hand carry no matter the amount.
Otherwise, the signage is clear and it is easy to locate places. Food and drinks are plenty. It is very English language friendly. You don't need any assistance.