Anna C.
Google
I took multiple tours with Ben Harim. The bus felt safe and the guides were very nice and knowledgeable. Overall, great experience and great way to see Israel outside of the major cities. But I wish I had known that sometimes they do not drop you off in the city you came from, but instead give you tickets to take public transit back (e.g., from Tel Aviv to Jerusalem). Consider confirming that you will be taken back to the city you started in if you do not feel comfortable navigating public transit on your own. You really shouldn't be discouraged from using the company--just make sure you know the plan in advance.