Beitou Hot Springs Resort

Great location near the train station, park, and other attractions of Xinbeitou. Excellent amenities including the bath tub in the rooms with mineral water and steam shower. Very thoughtful staff including checking our dietary restrictions for breakfast. The staff were even more helpful when I left a rain jacket in my room and they arranged to courier it to another city. I highly recommend this lovely, comfortable hotel.

The location is very convenient. The resort is nearby the MRT Station, and there is many restaurants around that area, and also just 10mins walking to the Thermal Valley. Inside the resort is very comfy. Overall is clean. Hot spring and steaming room built-in the room. The experience was very good. Love it

We had an awesome time. It was very relaxing. It's worth noting, that it didn't go off without a hitch. But you can tell a lot about the quality of a place by how they handle their service when things don't go perfectly. The first room we were booked in the hot water faucet didn't work after the first time. The repairman came to try and fix it, but he couldn't. So they relocated us to another room, and comped us some extra time. Things don't always work perfectly, but they showed amazing customer service, and did what was needed to make sure that we had a positive experience. I highly recommend this location. The rooms are great and were one of the few places that had both hot and cold tubs.

The room was spacious and the bed was so comfortable. My wife and i had a great sleep. Loved the private bath within the room. The location was so convenient with so mamy food options within walking distance plus the whole Beitou key sights were all walkable. Really good location.

We were just looking for a hotel with private hot pool but this room came with both hot and cold spa! Wonderful experience switching from one to the other. And to top it up, it came with both a sauna room, as well as steam room in the shower room! Totally amazing!

The Beitou Hot Spring hotel has its strengths, but also some areas for improvement. The highlight was definitely the in-room bathtub filled with natural hot spring water – a very relaxing experience that made the stay worthwhile. The room itself showed signs of age, but overall it was well-maintained and clean, which I appreciated. The breakfast leaned more toward Asian cuisine, but there was a decent variety, so most guests should find something they like. On the downside, I think a few modern touches are missing – for example, USB charging ports would be very helpful in the rooms. Also, the door design could be improved to better block out hallway noise, as sound from the corridor was quite noticeable at times. Overall, it was a decent stay with some enjoyable features, but there's room for improvement to make it more comfortable and up-to-date.

Overall I liked my stay but things can be improved. Breakfast was lousy and served in a makeshift bare setting old banquet room. In-room hotspring area does not have a door but its called a family room when family may include grown teenagers. Water from the hotspring tap does not have the hotspring smell, look and healing properties. Shower water is either very hot or cold, it is almost impossble to find the in-between. Dehumidifier is full within minutes of turning it on, housekeeping must have ignored it. Wardrobe design is interesting with plenty of holes, but to use that design, u need clean the holes frequently. I see quite afew webs across those holes. Was surprised to see a sauna room in our room but it lacks proper instructions on how to use it so we only turned it on for awhile but didn’t know it is pumping out steam in the shower. Was shocked when we open the shower room door into a extremly steamy room. Only plus point, the location of the hotel is great, within walking distance to the mrt station n provisions shops and restaurants. For the price I paid for the room, i think it is quite overpriced, especially for the dubious in-room hotspring water. I chose to stay 2 nights in a hotspring hotel for the purpose of using the hotspring water, but i really doubt I got the real thing there

My husband and I originally planned to stay at the Grand View Resort Beitou Hotel, but we came here instead based on my mother’s recommendation. We arrived on Sunday at around 12:50 p.m., and the hotel didn’t appear to be very busy. The property itself is clean and well-maintained. When we approached the reception to ask a few questions, we were met by a young man who appeared visibly irritated with my mother. As first-time visitors unfamiliar with the area, we naturally had more questions than the average guest. Unfortunately, his demeanor was surprisingly unprofessional for someone working in the hospitality industry—he seemed to lack even the most basic understanding of good customer service.